People Operations Coordinator

People Operations Coordinator

Paradromics is seeking a People Operations Coordinator to play a critical, hands-on role supporting both Recruiting Operations (50%) and People Operations (50%). This is a highly visible position that sits at the center of the employee and candidate experienceensuring operational excellence, exceptional service, and seamless coordination across teams. This role is ideal for someone who thrives in a fast-paced, high-growth environment, brings extreme attention to detail, and takes pride in delivering a best-in-class experience for candidates and employees alike. You will be the operational glue during hiring sprints and a trusted execution partner across People Operations.

This position is based full-time in our Austin office.

Recruiting Operations (50%)

You will ensure a white-glove, highly organized, and candidate-centric recruiting experience from the first interview through onsite and offer.

1. Coordinate and schedule interviews across multiple stakeholders, including executives and senior leadership
2. Manage complex interview logistics, calendars, and last-minute changes with professionalism and urgency
3. Own candidate onsite coordination, including:
• Hosting candidates onsite and providing office tours
• Managing conference room availability and onsite logistics
• Supporting live problem-solving sessions and interviews
• Ensuring visitor announcements are posted in Slack
4. Act as the operational hub during hiring sprintskeeping hiring managers, interviewers, and recruiters aligned
5. Deliver timely, thoughtful communication to candidates to ensure a best-in-class candidate experience
6. Send revised and corrected offer letters as needed in coordination with People and Hiring Managers
7. Manage background check communications and other pre-hire logistics
8. Support resume review for immigration-related considerations as needed

People Operations (50%)

You will support day-to-day People Operations with a strong focus on accuracy, responsiveness, and employee experience.

Employee Lifecycle & Operations

• Coordinate new hire onboarding and pre-boarding tasks, including:
• Scheduling onboarding meetings
• Sending new hire announcements and reminders to managers and teams
• Following up with recently onboarded employees on benefits elections and key deadlines
• Manage employee inquiries across benefits, payroll, systems access, referrals, and policies
• Assist with day to day employee inquiries such as system access issues, time tracking questions, and manager education
• Support offboarding processes, including:
• Sending outplacement service information
• Canceling lifetime memberships and system access as needed

Benefits & Leave Administration

• Assist employees with benefits questions, including insurance coverage and HSA setup
• Support employees who have not yet set up HSAs with step-by-step guidance
• Sort and distribute insurance cards as they arrive
• Partner with vendors (e.g., Unum) to support Short-Term Disability claims, including direct communication and follow-ups

Performance & Programs

• Coordinate performance review cycles, including scheduling sessions and rescheduling employees as needed
• Support performance review administration and documentation
• Manage internal employee recognition programs such as the People's Choice voting program, including tracking, tallying, and communications

Compliance, Documentation & Systems

• File and organize immigration paperwork and supporting documentation
• Support HR document migration and organization (Dropbox to Google Drive)
• Maintain and update internal People resources (SharePoint and other systems, as applicable)
• Draft and distribute employee newsletters and internal communications
• Handle credentialing and compliance-related inquiries
• Track and document HR processes with a high level of accuracy and confidentiality
• Conduct regular audits of People Team systems to ensure organizational accuracy and excellence

What We're Looking For

• 2+ years of experience in People Operations, Recruiting Coordination, HR, or a related role, ideally in SaaS, tech, or a high-growth environment
• Proven experience managing complex scheduling and coordination across multiple stakeholders
• Exceptional organizational skills and attention to detailyou notice what others miss
• Strong written and verbal communication skills with a professional, empathetic tone
• High ownership mentality: you see things through and proactively solve problems
• Ability to handle sensitive and confidential information with discretion
• Comfort working with HRIS and recruiting systems (e.g., Paylocity, ATS platforms, Google Workspace)
• Ability to juggle competing priorities while maintaining a calm, service-oriented approach

What Sets You Apart

• You care deeply about candidate and employee experience - you genuinely enjoy hosting candidates, creating a welcoming environment, and ensuring every interaction reflects the company at its best.
• You thrive as the "glue" that keeps teams aligned during fast-moving hiring and operational cycles.
• You're energized by operational work and take pride in making processes better.
• You're comfortable interacting with executives, candidates, and employees at all levels.

About Paradromics

Brain-related illness is one of the last great frontiers in medicine, not because the brain is unknowable, but because it has been inaccessible. Paradromics is building a brain-computer interface (BCI) platform that records brain activity at the highest possible resolution: the individual neuron. AI algorithms then decode this massive amount of brain-data, enabling the seamless translation of thought into treatments.

Our first clinical application, the Connexus BCI, will help people who are unable to speak, due to ALS, spinal cord injuries and stroke, to communicate independently through digital devices. However, the capabilities of our BCI platform go far beyond our first application. With the brain in direct communication with digital devices, we can leverage technology to transform how we treat conditions ranging from sensory and motor deficits to untreatable mental illness.

Paradromics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.