Regional Director

Job Description

Job Description

Description : Company Overview :

Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, Collier, and Palm Beach County! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with.

Job Description :

As a Regional Director at Affinity Management Services, you will play a pivotal role in cultivating positive relationships with the association's board of directors. Your responsibilities include providing comprehensive assistance to unit owners, overseeing vendor relations and work quality, managing the association's finances, preparing annual budgets, offering robust administrative support, and effectively handling important correspondence. You will also be instrumental in creating a management plan, managing major improvement projects, and maintaining clear and consistent communication with various stakeholders, including the board, unit owners, vendors, and government agencies.

Key Responsibilities :

• Supervise and provide leadership to Community Association Managers (CAMs) and other positions within the region, ensuring effective management and support across all locations.
• Develop, nurture, and manage positive and productive relationships with the association's board of directors, ensuring effective collaboration and communication.
• Oversee the performance and activities of association vendors, ensuring their cooperation and the quality of work provided when servicing the association.
• Monitor and review the association's finances, ensuring CAMs provide accurate financial statements. Provide guidance to the board for making sound financial decisions based on these reviews.
• Ensure CAMs prepare the association's annual budget, conducting detailed analyses of expenses, and offer recommendations for necessary funding to meet financial responsibilities.
• Ensure CAMs offer comprehensive administrative support, including the preparation of essential documentation to facilitate the smooth running of association meetings.
• Oversee the receipt and processing of important correspondence by CAMs, ensuring timely and appropriate responses.
• Develop a comprehensive management plan to guide the board of directors, aligning goals and objectives and setting accurate expectations.
• Ensure the creation of Requests for Proposals (RFPs) for job requests by CAMs. Review and analyze received bids to ensure accurate presentations of project specifications.
• Serve as the point of escalation for association emergencies, providing support to CAMs in making timely and effective decisions.
• Oversee major improvement projects managed by CAMs, particularly those exceeding $10,000 in capital. This includes reviewing RFPs, coordinating meetings, and monitoring vendor interactions.
• Establish clear, thoughtful, and consistent communication with the board, unit owners, vendors, and government agencies, conveying critical information, updates, and instructions as needed.
• Develop meaningful professional relationships with CAMs reporting to them, fostering a collaborative and supportive work environment.
• Train and develop CAMs on AMS processes and procedures, helping them reach their full potential.
• Conduct monthly meetings with CAMs and check in regularly with the team to ensure alignment, address concerns, and provide ongoing support.
• Create a weekly schedule to visit all properties within their portfolio, ensuring consistent oversight and engagement.
• Attend meetings with the leadership team and provide clear updates on any challenges and success stories.
• Represent Affinity Management Services values at all times.

Requirements :

Required Education and Experience :

Preferred Education and Experience :

Working Conditions :

Who We Are :

At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.

Our Values :

We lead with the following values :

What We Offer :

We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including :

Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations.