Benefits ManagerCalifornia Coast Credit • San Diego, CA, US
Benefits Manager
California Coast Credit • San Diego, CA, US
3 days ago
Job type
- Full-time
Job descriptionProvide overall leadership to the benefit and well-being programs including partnering with the broker for design, implementation, and managing competitive, and cost-effective strategies. Administers current plans and recommends / implements plan changes, policies and processes. Evaluate and compare existing company benefits with those of other employers by analyzing other plans, surveys and other sources of information. Recommend classes of eligible employees for new or modified plans. Develop census data and solicit insurance companies for quotes. Evaluates quotes and make recommendations to Management. Develop company cost information for new plans and make premium cost share recommendations to Management. Develop communication plans and coordinate benefit informational meetings to ensure employee understanding. Prepare and execute, with legal consultation, benefits documentation, such as original and amended plan texts, benefit agreements and insurance policies. Instruct insurance carriers, trustees and other administrative agencies outside the company to effect changes in benefits program. Ensure prompt and accurate compliance. Oversee compliance functions including external and audit review, manages the regulated aspects of benefits. Develop benefits information and statistical and census data for actuaries, insurance carriers and Management. Manage internal customer service of employee benefits inquiries and complaints to ensure quick, equitable, courteous resolution. Maintain contact in person, and by phone or mail, with hospitals, physicians, insurance companies, employees, and beneficiaries to facilitate proper and complete utilization of benefits for all employees. Supervise maintenance of enrollment and claims records for all benefits plans. Facilitate and support Benefit Steering and 401K Committee meetings, including setting meeting cadence and agendas, and providing relevant updates and trends. Advise on 401K and 457B plans including coordination of plan testing, plan design and administration, committee reviews. Support and respond to audits, request for information, or other inquiries. With the advice of management and broker. Benefit Invoicing : Oversee benefit invoicing to carriers and accounting, ensuring timely and accurate processing and reconciliation of invoices. Leave Program Management : Oversee the administration of various leave programs, including but not limited to, FMLA, CFRA, PDL, PFWA, PSL, workers compensation, bereavement leave, and disability accommodations. Process Improvement : Identify opportunities to streamline leave processes, enhance efficiency, and improve the employee experience through automation, technology solutions, and best practices. Employee Advocacy : Serve as a point of contact for employees and managers regarding leave inquiries, providing guidance, support, and resources to facilitate smooth transitions during leave periods. Compliance and Reporting : Ensure compliance with all leave-related regulations and reporting requirements, maintaining accurate records, and preparing reports as needed for internal and external stakeholders. Vendor Management : Manage relationships with leave administration vendors, including third-party administrators and technology platforms, to ensure effective service delivery and adherence to service level agreements. Training and Education : Develop and deliver training programs for managers and HR staff on leave policies, procedures, and best practices to ensure consistent application and understanding across the organization. Employee Communications : Develop communication strategies to educate employees about available leave benefits, eligibility criteria, and application processes, promoting transparency and accessibility. Data Analysis and Metrics : Utilize leave-related data to track trends, analyze utilization patterns, and assess the effectiveness of leave programs, making recommendations for program enhancements as needed. Continuous Improvement : Stay informed about emerging trends, legislative changes, and industry best practices in leave management, proactively identifying opportunities for program enhancements and compliance improvements. Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one’s control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to : national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company’s success. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. A Bachelor’s degree and 5-8 years’ experience in leave of absence and benefits administration Proficiency using Microsoft Office including Excel, Outlook and Word PHR certification preferred Excellent ability to communicate, both verbally and in writing Ability to tolerate periods of continuous sitting. Occasional travel may be required. Work is primarily performed within an enclosed office setting. Subject to standard background noise found in an office environment. Subject to travel noise and traffic conditions when travelling for business.
Job Description
Job Description
Under the general guidance of the Sr. Director, Payroll and Benefits, the Manager, Benefits is accountable for administration of all employee benefits programs and leave of absence process company wide. This position will play a pivotal role in our strategy for improvement and growth and will lead multiple HR initiatives.
Supervisory responsibilities
- This position reports directly to the Sr. Director, Payroll and Benefits. There is one direct report for this position at this time.
BENEFITS RESPONSIBILITIES
LEAVE OF ABSENCE RESPONSIBILITIES
Education, skills, & abilities
The Eight Superpowers
Other Education, Skills, and Abilities
PHYSICAL REQUIREMENTS
ENVIRONMENTAL CONDITIONS
Note : Staff are expected to perform various tasks, projects and administrative duties as assigned.
Management reserves the right to assign or change duties and tasks to this position at their discretion.
Salary Range (hourly)
$93,374.1800 - $116,717.7250
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