Clinic Wellness Advocate Lead

Job Description

Job Description

Benefits :

• Wellness resources
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

ABOUT NUTRITION NEST AT PRESERVE LIFE

Nutrition Nest at Preserve Life is a pioneering integrative wellness environment merging functional medicine, nutrition, longevity science, and restorative therapies. Our Wellness Clinic and Experiential Kitchen sit at the heart of a 1,200-acre nature campus designed to inspire whole-person health.

Here, wellness is not a serviceits an experience. From personalized health programs to therapeutic nutrition and spa-inspired modalities, every element of Nutrition Nest is crafted to empower guests toward longevity, vitality, and balance.

Opening December 2025.

THE OPPORTUNITY

Were seeking a dynamic and motivated Wellness Advocate Lead to oversee daily guest experience and operational excellence within our Wellness Clinic.

This role is ideal for someone with a background in wellness, med spa, or integrative health operations who thrives on both people leadership and hands-on guest interaction. As the first point of contact for both clients and staff, youll model hospitality, guide the Wellness Advocate team, and ensure that every guest encounter reflects the Preserve Life standard of professionalism, education, and care.

Your Mission : Lead by exampleuplifting your team, inspiring guests, and elevating every wellness experience.

Your Impact : Bridge hospitality and holistic health, ensuring each guest feels seen, supported, and inspired.

Your Stage : The Nutrition Nest Wellness Clinicwhere operational excellence meets personal transformation.

WHAT YOULL DO

Leadership & Operations Oversight (40%)

Oversee daily operations of the Wellness Clinic and floor activities

Serve as shift leadsupervising Wellness Advocates and ensuring seamless guest flow

Monitor cleanliness, readiness, and ambiance of all guest-facing spaces

Support staff scheduling, daily task delegation, and performance feedback

Report inventory needs, maintenance issues, or client feedback to management

Guest Experience & Client Relations (30%)

Greet guests and ensure a warm, professional, and knowledgeable experience

Assist with service orientation, check-in / check-out, and payment processing

Guide guests through recovery and therapy protocols (e.g., red light, IV therapy prep, sauna)

Educate guests on products, supplements, and longevity programs

Handle escalated client questions or special requests with poise and care

Team Development & Training (15%)

Train new Wellness Advocates on guest experience, brand standards, and safety procedures

Coach team members in product knowledge, communication, and wellness education

Foster a collaborative, motivating, and learning-oriented culture

Wellness Promotion & Clinic Support (15%)

Assist with community events, membership programs, and education sessions

Support RDNs, CNS, nutrition coaches, clinicians, and therapists in coordinating client schedules

Ensure compliance with hygiene, safety, and procedural standards

WHAT WERE LOOKING FOR

Required Qualifications

2+ years of experience in wellness, spa, or medical aesthetics operations

Leadership or supervisory experience (team lead or shift lead level)

Strong communication, organization, and customer service skills

Knowledge of holistic health, nutrition, or med spa therapies

Professional demeanor and ability to uphold brand standards

Preferred Qualifications

Certification or coursework in Health Coaching, Aesthetics, or Wellness Management

Familiarity with wellness technology (IV therapy, light therapy, recovery tools, etc.)

Experience in client scheduling software or spa POS systems

Background or interest in nutrition and longevity science

Core Competencies

Leadership and mentoring mindset

Attention to detail and operational excellence

Empathy and composure in fast-paced environments

Passion for helping others live healthier, longer lives

WHY JOIN NUTRITION NEST AT PRESERVE LIFE