Interface Engineer

Care Logistics, a Jackson Healthcare company located in Alpharetta, GA, is seeking a detail-oriented and collaborative Interface Engineer to join our Integrated Solutions team. This role is responsible for the design, development, delivery, and support of new and existing hospital system interfaces. This role is pivotal in ensuring seamless integration across clinical, operational, and digital systems, contributing to improved patient care and operational efficiency. The ideal candidate will have experience with HL7 messaging, interface engines (e.g., Rhapsody), and healthcare IT systems, and will thrive in a fast-paced, client-focused environment.

ESSENTIAL RESPONSIBILITIES :

• Collaborate with internal teams and client stakeholders to gather requirements and deliver interface solutions to support hospital operations and clinical workflows.
• Critically evaluate gathered information from multiple sources, reconcile conflicts, relate high level information to details, and distinguish user requests from underlying business problems / needs
• Develop and execute interface test plans to validate the code developed by Care Logistics and customer interface resources
• Participate and co-lead integration interviews and discussions, internal teams and external customers.
• Troubleshoot and resolve interface issues in development, test, and production environments.
• Participate in go-live support and post-implementation optimization.
• Develop and maintain internal and external documentation including interface design guides and flow diagrams.
• Support transition-to-support processes and knowledge transfer to the support team.
• After hours on-call support.

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS :

REQUIRED

PREFERRED

KNOWLEDGE, SKILLS, AND ABILITIES :

Adaptability :

Time Management :

Customer Service :

TRAVEL REQUIREMENTS & WORKING CONDITIONS :