Medical Information Manager, Innovative Medicines

Medical Information Manager

Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization's Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we're always looking for new ways to continue making a difference, and new people to make a difference with.

The primary responsibility is to manage medical information and communication for assigned products marketed by Teva Pharmaceutical Industries, Ltd. by providing oversight for the prompt, accurate, and scientifically and medically balanced responses to unsolicited medically-related inquiries from internal and external customers. The responsible individual will collaborate with other North America Medical Affairs (NAMA) colleagues and work closely with key members of internal departments including, Legal, Regulatory Affairs, Marketing, Global Health Economics, Value and Outcomes (Global HEVO), Clinical Research, Market Access / Managed Markets, Sales, and Sales Training to provide medical support for development, implementation, maintenance, and enhancement of ongoing medically-related activities related to Teva's branded marketed product(s). All policies, Standard Operating Procedures, Work Instructions and related documents should be followed accordingly. Travel Requirements : Approximately 20%.

Essential Duties & Responsibilities include :

• Develop and maintain a library of standard medical response documents (ie, standard response letters, frequently asked questions [FAQs]) for use in response to medical and product-related inquiries from healthcare professionals and consumers.
• Conduct medical / scientific review of all materials and concepts used in promotion of Teva's branded products and sales training materials.
• Provide direction and guidance to external Contact Center staff on handling of unsolicited requests received in the Medical Information Contact Center and provide FAQs and unique responses as necessary.
• Serve as a mentor and resource to other medical information staff members.
• Respond verbally to inquiries from healthcare professionals and consumers as necessary.
• Review cases received in the Contact Center and identify training needs related to knowledge about Teva product(s), related programs and disease state information.
• Assist management with Quality Control activities and monitoring of phone calls from the external Contact Center to ensure responses are accurate, complete, and compliant with Teva policies, procedures and Work Instructions.
• Provide Medical / Scientific review of all activities submitted through Teva Healthcare Interactions Portal (HIP) involving payment to external healthcare professionals.
• Take responsibility as the primary point of contact for medical review of materials used in external communications (press releases, announcements, etc.), and coordinates review with USMA therapeutic area Medical Director, Global Medical Director, USMA and GMA management.
• Assist with medical review of formulary dossiers developed by GHEOV department and manage their distribution through the external Contact Center.
• Assist with development, review and / or maintenance of product and disease-related slide kits in collaboration with other Medical Affairs personnel.
• Provide medical support for Marketing and Sales Training departments.
• Provide medical information support at medical / scientific conferences.
• Provide strategic input and support to the NAMA Medical Team(s) and Medical Affairs Operating Plan(s) for assigned products.
• Assist with review of product labeling and / or monographs for inclusion in compendia.
• Prepare and participate in medical and scientific presentations for internal or external purposes.
• Assist in the overall development and management of the department.
• Demonstrate independence and initiative to develop and implement solutions.

Your experience and qualifications include :

Experience Preferred : Experience with review of promotional materials is preferred; Experience with labeling and managed care organizations are a plus

Specialized or Technical Knowledge Licenses, Certifications needed :

The annual starting salary for this position is between $117,000 $147,000 annually. Factors which may affect starting salary within this range and level of role may include geography / market, skills, education, experience and other qualifications of the successful candidate.

We offer a competitive benefits package, including :

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all.