Talent.com
SERVICE EXPERIENCE ADVISOR
SERVICE EXPERIENCE ADVISORMicro Center Sales Corporation • Denver, CO, US
SERVICE EXPERIENCE ADVISOR

SERVICE EXPERIENCE ADVISOR

Micro Center Sales Corporation • Denver, CO, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

Starting Pay is: $21.81

The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.

This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.

MAJOR RESPONSIBILITIES:

  • Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
  • Listen actively to customer concerns and guide them through appropriate service solutions and offerings
  • Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
  • Clearly communicate estimated pricing, timelines, and expectations at time of check-in
  • Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
  • Process service and point of sale transactions accurately and completely
  • Maintain minimum attachment rates and productivity standards
  • Stay informed of current promotions and attachment opportunities
  • Provide timely, professional updates to customers regarding service status
  • Obtain required certifications as directed by management
  • Keep a clean, organized, and customer-ready workspace

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent
  • No prior technical experience required
  • Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
  • Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

Create a job alert for this search

SERVICE EXPERIENCE ADVISOR • Denver, CO, US

Similar jobs

Service Team

Panda Restaurant GroupCastle Rock, CO, US
Full-time

Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

Travel Echo Tech - $2,750 to $2,993 per week in Castle Rock, CO

AlliedTravelCareersCastle Rock, CO, US
Full-time

AlliedTravelCareers is working with Favorite Healthcare Staffing to find a qualified Echo Tech in Castle Rock, Colorado, 80104!.Weekly Gross Pay Range of $2,750 - $2,993 per week; range is based on...Show more

 • Promoted

Customer Service Advisor

Cobblestone Auto Spa Car WashCastle Rock, CO, United States
Full-time +1

Site Manager, Assistant Site Manager, or Lube Manager (varies based on.The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in de...Show more

 • Promoted

Prestige Beauty Advisor

Ulta BeautyCastle Pines, CO, United States
Full-time +1

We consider applications for this position on an ongoing basis.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts.A...Show more

 • Promoted

Wealth Advisor

Corient Capital PartnersDenver, CO, United States
Permanent

Join a Team That Values Your Ambition and Empowers Your Growth.At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve thei...Show more

 • Promoted

Comfort Advisor

To the T Plumbing and Heating, LLCDenver, CO, USA
Full-time
Quick Apply

To the T Plumbing & Heating, LLC, you will play a pivotal role in driving our residential HVAC sales.This consultative position involves engaging with homeowners to assess their heating and cooling...Show more

Quick Lane Service Advisor

Phil Long Ford of DenverDenver, CO, USA
Full-time
Quick Apply

Join our dynamic team at Phil Long Ford of Denver in Littleton, CO, as a Full-Time Quick Lane Service Advisor! This onsite position offers a unique opportunity to work in a fun and customer-focused...Show more

Help a Family Grow via IVF: $60,000-$100,000+ Compensation

The Genesis GroupNorthglenn, CO, US
Full-time +1

You have the power to make miracles for our families.If you’ve previously had a healthy pregnancy, you may qualify to help intended parents grow their family via IVF and receive $60,000-$100,000+ i...Show more

 • Promoted

Premier Senior Client Advisor

USI Holdings CorporationDenver, CO, United States
Full-time

Responsible for independently and proactively managing of assigned Premier in Client Tiers 2 and 3 (HNW & Affluent).Activities include, but not limited to renewal marketing, handling client questio...Show more

 • Promoted

Window Clerk/Customer Service - No Experience Required

Postal Jobs AssistLarkspur, Colorado, United States
Full-time

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...Show more

 • Promoted

Remote Benefits Advisor (50k-90k per year)

Professional Career SolutionsNorthglenn, CO, United States
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausCastle Pines, CO, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Remote Benefits Advisor (50k-90k per year)

Professional CareersCastle Pines, Colorado
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

Sales & Service Advisor

Big Brand Tire & ServiceDenver, CO, US
Full-time

We're a results-focused, performance-driven team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki...Show more

Member Benefits Advisor

AO Globe LifeDenver, CO, US
Full-time
Quick Apply

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to support union members and credit union clients as they explore important supplemental benefit program...Show more

Transaction Advisory Services Manager - Denver

Plante MoranDenver, CO, United States
Full-time

Join Our Management Consulting Team.Our "we-care" culture is more than just a motto; it's a promise.From day one, we prioritize your growth, well-being, and success.You can count on us to support y...Show more

 • Promoted

Client Services Advisor

Spieldenner Financial GroupThornton, CO, United States
Full-time

Spieldenner Financial Group is a financial services company serving mid-market families that work hard to provide a life and lifestyle worth protecting from the everyday worries of life.We help the...Show more

 • Promoted

Membership Sales Representative - Elite

NFIBCastle Rock, CO, US
Full-time

Join the Voice of Small Business: Elite Outside Sales Advocate.Do you want a career that impacts your community, your state, and our nation?.NFIB is looking for the rare professional who combines t...Show more