Digital Marketing Manager

Job Description

Job Description

Happy HospitalityJob Posting : Digital Marketing ManagerAbout the Company :

We are a highly motivated bunch who seek to create a space where you know you are going to have a good time. We are known for our art-inspired spaces that are great for social gatherings. Our restaurants are wall to wall with lights, murals, and vignettes.

We are the marinara-muddled minds behind Happy Camper, Homeslice, and Paradise Park restaurants. Our brand is glued together by our company culture. Many of our employees have been with the company from the first installment of the brand, Homeslice, and a common thread we share is paying a distinct amount of attention to detail in creating this atmosphere. Currently, we are looking for other team members who would like to grow their careers within the hospitality industry.

This job is for someone who may be looking for something more unconventional than a downtown office and who values building the customer experience from the ground up. The ideal candidate wants something more than a cubical and to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated and willing to take initiative.

Job Summary :

As a Digital Marketing Manager you will be responsible for creating all company assets, creating a calendar aligning with events and marketing goals.The ideal candidate will have a deep understanding of digital marketing strategies and an ability to leverage data-driven insights to elevate the online presence of our brands. This position requires creativity, leadership, and a passion for the restaurant industry. You will be responsible for executing digital marketing campaigns, driving online engagement, and optimizing digital marketing to maximize customer acquisition and retention. The Digital Marketing Manager will be responsible for managing all customer interactions and reviews on social media and other third-party platforms. The successful candidate is a highly motivated self-starter who is organized, tech savvy and skilled in graphic design. This role will report directly to Operations and work closely with various members of the management team across all locations.

The role provides an opportunity to grow and develop in an organization with a mission that has real positive social impact, in addition to aggressive business goals. This is an exempt role with hours scheduled Monday through Friday, 9 : 00am – 5 : 00pm in office and additional hours as required. This is not a remote position.

We highly value creating a company that represents diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status or unfavorable discharge from military service.

Casual dress code. A work environment where employees can feel relaxed and able to focus on tasks.

Creative work environment. We also settle in and get a lot done in an open and collaborative, but focused environment.  Free food and coffee.

Duties / Responsibilities :

Digital Strategy Development

• Work with events team to develop aesthetic activations
• Research audience preferences and discover current trends
• Design posts to sustain readers’ curiosity and create buzz around new products
• Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
• Facilitate online conversations with customers and respond to queries
• Report on online reviews and feedback from customers and fans
• Suggest new ways to attract prospective customers, like promotions and competitions
• Develop an influencer program and strategy to cross promote our brand
• Work collaboratively with operations, brand, events, management departments to achieve coherent and comprehensive brand messaging and customer engagement
• Prepare and present reports on the results of social media campaigns and strategies to company leadership
• Photography
• Other duties as assigned

Website & Social Media Management

Asset Design & Development

Required Skills / Abilities :

Desirable :

Required Leadership Skills / Values :

Required Years of Experience

Physical Demands & Work Environment

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Non-Physical Demands

Frequently requires time pressures, frequent change of tasks, tedious or exacting work, and working with others as part of a team. Occasionally requires performing multiple tasks simultaneously, emergency situations, and irregular schedule.

Schedule :

Compensation Details

Compensation : $65,000-75,000

Benefits & Perks : Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Department : Marketing

Reports to : Operations

Status : Salary

FLSA Code : Exempt

Location : Chicago

Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.

Must be eligible to legally work in the United States.

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