New Accounts Service Associate Paid Training Starts Feb 2026 | St. Petersburg, FL

New Accounts Call Service Associate

Launch your financial services career! As a New Accounts Call Service Associate, you will provide dedicated support to Financial Advisors (and their teams) by handling inbound inquiries (calls & emails), resolving account-related issues, and delivering timely, accurate information. This role requires strong communication skills (both written & verbal), attention to detail, and a commitment to delivering exceptional service in a fast-paced financial services environment.

Job Description

Training Class Start Date : February 2, 2026

Hybrid Work Environment : This position follows our hybrid-friendly schedule, so you get the best of both worlds flexibility and collaboration. In-office days will be 3 per week in our St. Petersburg, FL Corporate Headquarters (located in the Carillon Park business complex between Ulmerton Rd. and Roosevelt Blvd.).

Training Schedule / Shift Hours :

• During training period (12-14 weeks) : Monday-Friday, 8 : 00am-5 : 00pm Training will be conducted in-person Monday-Thursday during the training period, with Friday's training from home.
• After training period : Monday-Friday, 8 : 30am-5 : 00pm After training, the in-person requirements will be 3 days per week, and 2 days working from home.
• Overtime hours offered upon manager's approval.

Responsibilities

Skills

Educational / Previous Experience Requirements

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to : Grow professionally and inspire others to do the same; Work with and through others to achieve desired outcomes; Make prompt, pragmatic choices and act with the client in mind; Take ownership and hold themselves and others accountable for delivering results that matter; Contribute to the continuous evolution of the firm.

At Raymond James as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.