E-commerce Marketplace Specialist

E-commerce Marketplace Specialist

We are an employment agency and seeking the E-commerce Marketplace Specialist for a unique Japanese company bringing self-care products to a global audience in Torrance, CA.

They have expanded their marketing network worldwide and boast a sales growth rate of 110%!

Company Industry : A Japanese company known for products related to self-pleasure

Location : Torrance, CA

Salary : $45K-72K / year (DOE)

Employment type : Full time

Benefits : 401(k) matching / Dental insurance / Health insurance / Life insurance / Paid time off / Vision insurance

Language : English / Japanese (Preferred)

• Job Duties :
• Online Store Management : Create and manage an online store that drives traffic and is easy to navigate.
• E-commerce Platform Experience : Utilize CRM and CMS tools to enhance marketplace operations and improve customer interactions.
• Collaboration and Coordination : Collaborate with internal teams to ensure product availability and seamless order fulfillment.
• Amazon FBA & Vendor Management : Oversee operations related to Amazon FBA and Vendor Central, ensuring compliance with platform guidelines and optimizing sales performance.
• Execute Promotions and Marketing Strategies : Plan, implement, and optimize promotional campaigns to boost online sales.
• Advertisement Management : Oversee the advertising campaign, content components, and relationships with HQ for the website.
• Sales Management : Ensure compliance with online sales goals and contribute to the overall e-commerce marketing plan.
• Listing Optimization : Create and optimize product listings across various marketplaces, ensuring accurate and compelling product information, images, and pricing to drive customer engagement and conversion.
• Customer Engagement : Manage customer inquiries, feedback, and reviews on marketplace platforms as well as corporate websites, providing excellent customer service and promptly addressing any concerns or questions.
• Qualifications :
• Experience in e-commerce or marketplace operations such as Amazon Vendor Central, eBay, and Walmart.
• Required Skills :
• Strong data-driven mindset with the ability to analyze trends and implement strategic improvements.
• Experience in Amazon Vendor Central and Amazon FBA.
• Experience with CRM and CMS tools related to e-commerce platforms.
• Skill in Adobe Photoshop or similar graphic design tools for creating compelling visuals and infographics.
• Conversational level of Japanese language skills