Talent.com
Financial Planning & Analysis Analyst 1
Financial Planning & Analysis Analyst 1MILLENNIUMSOFT • San Antonio, TX, United States
Financial Planning & Analysis Analyst 1

Financial Planning & Analysis Analyst 1

MILLENNIUMSOFT • San Antonio, TX, United States
20 days ago
Job type
  • Full-time
Job description

Roles & Responsibilities

  • Develop and manage workforce schedules and forecasts based on data and trends.
  • Monitor real-time performance and adjust staffing to meet KPIs.
  • Create dashboards and reports to track performance and identify improvements.
  • Analyze workflow data to support decision-making and process optimization.
  • Collaborate with IT for access, troubleshooting, and system integration.
  • Support Quality, Workforce, and Training functions through data-driven insights.
  • Manage PTO scheduling and assist in planning to maintain service levels.

Experience Required

  • 2-4 years in Workforce Management, Real-Time Operations, or Contact Center Analytics.
  • Experience with forecasting, dashboards, and performance reporting in multi-site operations.

    • Skills & Certifications

  • Strong analytical and problem-solving skills.
  • Proficiency in Excel and WFM tools (e.g., Verint, NICE, Genesys).
  • Knowledge of contact center metrics and operational workflows.
  • Excellent communication and time management abilities.
  • Ability to collaborate across teams and manage shifting priorities.

    • Eligibilities & qualifications

  • Bachelor's degree in Business, Operations, Statistics, or a related field.
  • Strong analytical background and understanding of WFM processes.
    • Create a job alert for this search

    Financial Planning Analyst • San Antonio, TX, United States

    Related jobs
    Financial Planning & Analysis Manager

    Financial Planning & Analysis Manager

    Streamline Innovations • San Antonio, TX, US
    Full-time
    Quick Apply
    The Financial Planning & Analysis Manager is responsible for the company’s financial projections and analysis of past performance. The position serves as a strategic partner to leadership and bu...Show more
    Last updated: 30+ days ago
    Travel Board Certified Behavioral Analyst - School (BCBA) in Haltom City, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in Haltom City, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Haltom City, Texas, 76117!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in El Paso, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in El Paso, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in El Paso, Texas, 79901!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024 sch...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in McAllen, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in McAllen, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in McAllen, Texas, 78501!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024 sch...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in Wichita Falls, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in Wichita Falls, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Wichita Falls, Texas, 76301!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-20...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in Tyler, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in Tyler, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Tyler, Texas, 75701!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024 schoo...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in Brownsville, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in Brownsville, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Brownsville, Texas, 78520!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in League City, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in League City, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in League City, Texas, 77573!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in Lubbock, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in Lubbock, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Lubbock, Texas, 79401!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024 sch...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in Manor, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in Manor, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Manor, Texas, 78653!.Board Certified Behavior Analyst (BCBA). With Aequor, you can enjoy the freedom to advance your c...Show more
    Last updated: 2 days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in Bryan, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in Bryan, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Bryan, Texas, 77801!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024 schoo...Show more
    Last updated: 30+ days ago • Promoted
    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Data Annotation • San Antonio, Texas
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in The Woodlands, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in The Woodlands, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in The Woodlands, Texas, 77384!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-20...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in New Braunfels, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in New Braunfels, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in New Braunfels, Texas, 78133!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-20...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in Lufkin, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in Lufkin, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Lufkin, Texas, 75901!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024 scho...Show more
    Last updated: 30+ days ago • Promoted
    Remote FinTech Product Analyst - AI Trainer ($50-$60 / hour)

    Remote FinTech Product Analyst - AI Trainer ($50-$60 / hour)

    Data Annotation • San Antonio, Texas
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in Weatherford, TX

    Travel Board Certified Behavioral Analyst - School (BCBA) in Weatherford, TX

    AlliedTravelCareers • San Antonio, Texas, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Weatherford, Texas, 76086!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024...Show more
    Last updated: 30+ days ago • Promoted
    Financial Planning & Analysis (FP&A) Manager

    Financial Planning & Analysis (FP&A) Manager

    QXO • San Antonio, TX, United States
    Full-time
    We're looking for bold, entrepreneurial talent ready to help build something extraordinary - and reshape the future of building products distribution. QXO is a publicly traded company founded by Bra...Show more
    Last updated: 17 days ago • Promoted