Customer Service Representative 2nd Shift

Job Description

Job Description

Join a TEAM that Values YOU!!!

1-800-Plumber +Air & Electric is looking for a hard-driven career focused Customer Service Representative.

Perks

• Birthday paid day off
• Profit Sharing
• Family environment
• $100 Boot Certificate (Cavenders, Red Wing or Work Boot)
• Weekly team meetings
• Discounted services as an employee
• Free Classic HomeGuard membership

3 Reasons Youll LOVE Working for Us

Whats in it for you? Excellent question! You want to work for us because I can promise you a new career that youll love filled with :

o Great benefits

o Great opportunity!

o Growth potential! (We grow every year, which means were looking for future managers!)

o Continual training & education!

o And most importantly : PERSONAL SATISFACTION DOING A JOB YOU WILL LOVE!!!

Job Summary

The CSR supports the day-to-day operations of the company and is the primary point of contact for customers. The CSR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CSR will work diligently to solve the problem and satisfy the customers. As part of this responsibility, the CSR will develop and manage reports, make outbound calls to customers scheduling inspections, and interact with field personnel to schedule calls efficiently. A successful CSR must have the ability to function as a part of a team and be able to think creatively and critically.

Benefits

Qualifications

Strong knowledge of Microsoft Excel, and Word

Must be a critical thinker - Strong English composition skills

Telephone etiquette and working knowledge of email systems

Now, if thats the type of company that youd like to work forand I hope it isplease, please, please apply. I would love a chance to talk with youand get to know you better. Lets make sure were an ideal fit for each other.