Office Manager
Aqua-Tots Swim SchoolLouisville, KY, US13 days ago
Job type
- Full-time
Job descriptionRequired Bachelor’s degree or 1-3 years of experience in management Strong multitasking, decision-making, and leadership skills Generous PTO, vacation, sick time package Healthcare benefit plans available Monthly employee events, including annual King’s Island Trip Must love people and support our company mission of drowning prevention in the community Experience in customer service and / or aquatics preferred Uphold Aqua-Tots Swim Schools Core Values : Treat others the way you desire to be treated. Extend grace to those who are teachable. Seek first to understand others before trying to be understood. Choose relationships over profits. Think outside the box; always question the status quo. Praise in public; correct in private. Become Water Safety Instructor certified to be well rounded in Aqua-Tots business Provide excellent customer service by communicating effectively with potential and existing customers while building relationships with families Provide information about our facility, swim program, mission, and core values Become comfortable navigating our Point-of-Sale and CRM platforms Ensure facility safety and cleanliness Manage daily school operations for provide efficiencies, revenue growth, and retention of customers and staff Handle customer complaints gracefully by using customer-focused principles in every customer interaction Supervise / plan / anticipate staff scheduling and needs Interviewing / hiring / training / evaluating / discipline / firing of staff Lead monthly in-service trainings for the team Other duties as assigned
Job Description
Job Description
Management Positions (Office Manager)
- Employment : Full-Time, non-exempt
Job Objective :
Join a fast-paced, culture driven work environment for the largest swim school franchise worldwide! We are looking to invest in leaders who are willing to learn and grow to make a difference in their community! This management team would lead and manage all school staff in upholding Aqua-Tots Swim Schools core values and brand standards to provide customers with consistent, quality swimming lessons that adhere to the Aqua-Tots curriculum standards and provide excellent customer service in a safe and welcoming environment. Our mission is to save lives by teaching children how to become safe and confident swimmers for life – and we absolutely
LOVE what we do!
Job Skills
Benefits and Compensation
Qualifications :
Affirm each other’s strengths and protect each other’s weaknesses.
Job Duties and Responsibilities :
For questions and inquiries please contact our talent acquisition team at JoinThayersTots@aqua -tots.com
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Office Manager • Louisville, KY, US
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