Patient Service Representative

Patient Services Representative – Join Our Team at Independent Medical Equipment!

Location : Tavares, FL

Job Type : Full-time, in-office, M–F / 40 hours

Compensation : $18 - $20 per hour

Are you a people-oriented professional who thrives in a fast-paced, healthcare-focused environment? At Independent Medical Equipment, we’re looking for a Patient Services Representative to be the welcoming face of our office — ensuring patients receive exceptional care from check-in to follow-up.

As part of our growing team, you’ll play a critical role in verifying patient information, managing intake and documentation, coordinating orders, and supporting our technicians and billing teams. If you’re detail-oriented, organized, and compassionate, we’d love to have you on board!

Key Responsibilities :

• Greet patients and manage front desk check-in with professionalism and care.
• Collect, verify, and enter patient information into EMR systems (Brightree).
• Ensure all consent forms and documentation meet HIPAA and company standards.
• Coordinate technician schedules and patient follow-ups.
• Handle incoming calls and respond to patient questions.
• Support billing with insurance verification and pre-authorizations.
• Maintain a clean, organized, and efficient front office area.

Qualifications :

Perks & Benefits :

Join Independent Medical Equipment and help make a difference every day by providing exceptional service and support to patients in need. Apply now and grow your career in healthcare administration!