Receptionist and Communications Admin

Receptionist and Communications Admin

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest assetour employees.

As a Receptionist and Communications Admin, you will answer incoming calls through a computer based switchboard for the corporate office of a 30+ location private company. Your work station will be located in the lobby, so you will act as the first impression representing the company as visitors, vendors, and customers enter the corporate office. You must be able to multi-task while taking incoming calls to assume other administrative duties, such as assisting with employee communications, drafting posters and graphics for internal websites, daily sorting of incoming US mail, maintaining company phone directory, etc.

This is an in-person position. Hours are Mon-Fri, 8 5.

Primary responsibilities include :

Answer calls with professionalism and utilize customer service skills to quickly and politely query calls in order to determine appropriate department and personnel to whom calls should be forwarded.

Answer questions about the company's different divisions and locations in a prompt and pleasant manner.

Manage employee communications by updating SharePoint, drafting employee emails, creating and writing eNewsletter, creating and writing flyers, posters, etc.

Support the HR department with various administrative duties.

Additional responsibilities include :

Participate in required safety program, and work in a safe manner.

Additional duties as assigned by manager.

To be successful in this position you should have prior receptionist and / or employee communications experience. Excellent analytical, organization and communication skills are also required.

Education / experience :

Reception experience preferred

High school diploma required.

Background in graphic arts or communications preferred.

Required qualifications / skills :

Must have strong work ethic

Must be well organized and a self-starter

Detail orientated, professional attitude, reliable

Possess organizational and time management skills

Problem solving skills, documentation skills, research and resolution skills, and multi-tasking

Ability to communicate effectively verbally and in writing

Ability to interact with employees, customers, and vendors in a professional manner

At Yancey Bros. Co, we are always looking to add people to our team who share our core values :

Safety : We value the lives and health of our team and customers above all else.

Integrity : We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.

Teamwork : We work as one across our organization for the benefit of our customers.

Excellence : We strive to be the best, continuously improving our customers' experience and the solutions we provide.

Sense of Urgency : We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values :

Acting in a safe manner

Exhibiting honesty and integrity

Acting in a fair and ethical manner

Team mentality

Delivering quality results

Embraces change / improvement

Exhibiting superior customer service skills

Exhibiting pride and ownership

Working with a sense of urgency

Exhibiting a winning attitude

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive pay structure :

Compensation : Competitive Pay

Individual Bonus Opportunities Available

401k Plan Strong Company Match

Employee Profit Sharing

Financial Wellness Coaching

Employee wellness program :

Medical, Vision, Dental Insurance

Prescription Drug Coverage

Health Savings Accounts

Short & Long Term Disability

Group Life Insurance

Personal time off : Paid Holidays

Paid Sick Leave

Career development : Ongoing Training

Advancement Opportunities

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.