Tacoma Universal Representative - Weekdays Only - New Accounts & Consumer Loans

Job Description

Job Description

About Qualstar : Qualstar Credit Union is a growing, well-established, and financially strong not-for-profit organization. We are 70,000 strong members headquartered in Bothell, WA, with 130 employees. We proudly specialize in providing financial services to hardworking union members through their labor union association. We have a history of valuing staff at all levels, and staff satisfaction scores that prove it!

About the Role :

We are excited to welcome an enthusiastic Member Relationship Representative (MRR) to our branch team! In this role, you'll provide personalized financial guidance to members, open new accounts, take loan applications, and troubleshoot member needs. You'll play a key role in identifying the right financial solutions for our members and building relationships that improve their financial lives.

What You'll Do :

As an MRR, you'll be a trusted partner for our members :

• Educate and guide members on financial products tailored to their needs.
• Open new accounts, process consumer loan applications, and assist with financial solutions.
• Conduct new member onboarding, ensuring they feel supported through regular follow-ups.
• Engage members in-person and by phone to provide exceptional service.
• Support branch operations, handle teller transactions, and address inquiries with accuracy and professionalism.
• Collaborate with team members and other departments to achieve shared goals.

Our Ideal Candidate :

You thrive on connecting with people, finding creative financial solutions, and contributing to a team. If you're confident in sales, excel in communication, and enjoy problem-solving, this could be the perfect fit for you!

Why Join Us? We offer an exceptional workplace with benefits designed for your growth and work-life balance :

Hear From Our Members :

"The passion Qualstar staff show when helping members is why I keep coming back. My representative went above and beyond to help me with my car loan and provided solutions I didn't know were possible. You can tell they truly care about their members!"

Next Steps :

If you're ready to join a team where you can make a difference and grow your skills, apply today ! Tell us about yourself and how you can contribute to improving our members' financial lives.

Qualstar Credit Union is an Equal Opportunity Employer

Job Posted by ApplicantPro