Account Director

TribalVision is a mid‑market digital marketing agency with a unique differentiator in demand generation marketing services. The company provides a true turnkey outsourced suite of marketing capabilities on a monthly retainer basis, including SEO / SEM, lead generation, PPC, social media marketing, marketing automation, asset development, and branding.

TribalVision evolves beyond the traditional marketing agency because we are responsible for implementing the marketing strategy we have written. This sense of ownership is critical to driving the results, revenue, and profitability that client strategies are designed to generate. We go beyond simply connecting clients with intangible ‘creative genius’‑we emphasize actionable data and tangible results.

What you’ll do

• Partner with SMEs to identify client strategy and synchronize cross‑team coordination of internal and external stakeholders from engagement initiation to completion.
• Lead client account review and track client revenue goals and projections.
• Maintain a deep understanding of each client’s industry / segment, consumer profiles, and competitive landscape.
• Cultivate relationships with clients and develop strategic recommendations that solve their business objectives and encourage account growth; act as the primary contact for client requests, escalations, and conflicts.
• Lead cross‑functional account team efforts to ensure engagement success and completion.
• Support the performance appraisal process for account team(s).
• Lead and provide quality developmental feedback for Account Managers and Account Coordinators.

What we’re looking for

This role is flexible / hybrid. Local employees may be asked to come into the Boston or Providence office periodically for company or team meetings.

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