Assistant Medical Director - Emergency Medicine - Westchester Medical Center

Valhalla, NY – Seeking Emergency Medicine Assistant Medical Director

Join the Physician Partnership Where You Can Increase Your Impact

Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.

Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations : Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Oversee quality and safety initiatives.
• Collaborate with hospital quality personnel to ensure compliance with all relevant regulatory standards.
• Develop and implement projects to improve service excellence and patient experience.
• Compare patient feedback survey results to Vituity state / region averages and national benchmarks.
• Respond to written and verbal patient complaints in a timely manner utilizing service-recovery techniques.
• Track and trend patient complaints, including the QI director as necessary in concerning cases.
• Train and mentor providers in patient experience techniques.
• Coordinate with hospital-patient experience personnel.
• Coordinate efforts with key leaders in central operations. Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services.
• Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services.
• Initiate process improvement and engage hospital project management resources to implement change.
• Coordinate workflows with nursing leadership, case managers, social workers, and hospital ancillary services.
• Coach underperformers and share best practices.
• Participate in the hospital-wide throughput committee.
• Create and champion clinical pathways.
• Develop relationships with appropriate inpatient resources, case managers, hospitalists, and palliative care.
• Develop relationships with appropriate outpatient resources such as skilled nursing facilities, sobering centers, urgent care centers, primary care physicians, and mental health crisis centers.
• Establish and actively manage an inventory of resources available for patients to assist in transition post-ED / post-inpatient.  Ensure best practices are utilized regarding handoffs for all transitions.
• Monitor site financial performance and identify and create new areas for growth and revenue.
• Develop an expertise and understanding of the yearly budget, financial performance measures and monitoring systems, and billing and reimbursement issues / systems.
• Improve patient census and billing practice statistics to optimize reimbursement for the practice.
• Maintain awareness and interactions with payers such as significant IPAs, Medical Groups, Foundations, and ACOs associated with the hospital / health system.
• Coordinate efforts with key leaders in central operations.

Required Experiences and Competencies

The Practice

Westchester Medical Center – Valhalla, New York

The Community

Benefits & Beyond

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Applicants only. No agencies please.