ARCHITECT.INFO TECH SERVICES

0000007220.INFRASTRUCTURE ARCHITECT.INFO TECH SERVICES

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Job Description

Serves as a strategic technical leader responsible for defining and governing the architecture of enterprise infrastructure platforms across Dallas County. This includes core systems such as cloud environments, server infrastructure, databases, and storage platforms. Partners with technology leaders and County departments to define future-state architecture, drive modernization, support transformation initiatives, and ensure secure, scalable, and resilient infrastructure. Aligns infrastructure design with cybersecurity, enterprise data, application platforms, and service delivery needs.

The role creates strategic infrastructure architecture and long-term roadmaps that align with both current and future business objectives. They will design comprehensive infrastructure solutions for complex IT initiatives, covering areas such as data centers, networking, virtualization, and cloud platforms. The position requires close collaboration with IT operations, security teams, application developers, and external vendors. It also ensures that all infrastructure designs meet established security protocols, regulatory standards, and industry best practices.

Responsibilities

• Defines enterprise-wide infrastructure architecture strategies that support scalable, high-performance, and secure services.
• Designs infrastructure platforms that enable automation, mobility, business continuity, and modernization goals.
• Aligns service delivery with County priorities such as public safety, justice systems, health services, and civic access.
• Ensures enterprise infrastructure meets performance, reliability, and uptime expectations for internal and public-facing systems.
• Guides design of infrastructure to support large-scale applications, analytics, and digital services.
• Promotes unified infrastructure capabilities across hybrid (on-prem / cloud) and distributed systems.
• Establishes standards for infrastructure availability, fault tolerance, disaster recovery, and operational support.
• Anticipates infrastructure needs for new technologies, M&A, public outreach, and community programs.
• Architect future-state infrastructure models that reduce complexity, cost, and risk.
• Leads long-range planning for compute, network, storage, and platform services.
• Promotes automation-first principles using infrastructure-as-code and policy-as-code tools.
• Ensures architectural alignment with ITSM, change control, monitoring, and compliance practices.
• Collaborates with security architects on zero-trust, identity management, and secure infrastructure design.
• Evaluates current-state operations and recommends improvements in process, performance, and integration.
• Governs lifecycle and refresh planning for infrastructure platforms, licenses, and assets.
• Guides operational playbooks and standards used across engineering and operations teams.
• Leads infrastructure design for enterprise initiatives including modernization, digital transformation, cloud migration, and resilience.
• Defines reusable infrastructure patterns, architecture blueprints, and system integration models.
• Partners with application, data, and enterprise architects to ensure end-to-end alignment.
• Ensures systems are designed with scalability, interoperability, security, and recovery in mind.
• Architects solutions that integrate with SaaS, IaaS, PaaS, and hybrid infrastructure environments.
• Supports system interoperability with partner agencies, vendors, and intergovernmental platforms.
• Guides network architecture decisions in collaboration with telecom and security engineers.
• Promotes architecture modularity, portability, and maintainability across platforms.
• Defines architectural metrics, reference architectures, and quality standards for infrastructure services.
• Leads enterprise assessments of infrastructure maturity, resilience, and technical debt.
• Develops architecture roadmaps with phased improvements aligned to County strategy.
• Reviews and improves documentation, configuration management, and audit traceability.
• Evaluates toolsets, platforms, and vendor offerings for continuous improvement.
• Promotes enterprise monitoring and observability practices that enable data-driven quality improvements.
• Contributes to risk assessments, disaster recovery testing, and incident response reviews.
• Ensures infrastructure aligns with County values for accessibility, transparency, and equity in digital services.
• Mentors infrastructure engineers and promotes architecture literacy across IT teams.
• Develops and maintains architectural guidelines, toolkits, and reusable design assets.
• Leads working groups focused on cloud enablement, hybrid architecture, and infrastructure modernization.
• Supports knowledge-sharing through internal architecture forums and cross-functional collaboration.
• Fosters a collaborative environment for shared ownership and open communication.
• Serves as a role model for inclusive leadership, innovation, and strategic thinking.
• Guides infrastructure-related training, certifications, and staff development plans.
• Provides architectural oversight to projects and ensures deliverables meet expected standards.
• Partners with County departments to understand evolving infrastructure needs and align with business goals.
• Communicates complex architectural decisions to executives, technology leaders, and non-technical audiences.
• Represents infrastructure architecture in governance boards, strategic planning, and budget discussions.
• Leads architectural engagement in vendor selection, contract reviews, and implementation oversight.
• Collaborates with procurement and finance on technology lifecycle planning and investment optimization.
• Contributes to grant applications, digital inclusion strategies, and sustainability initiatives.
• Builds strong relationships with peer architects, CIO leadership, and cross-agency stakeholders.
• Advocates for County-wide infrastructure standards, architecture review processes, and secure design practices.
• Performs other duties as assigned.

Qualifications

About Us

Established in 1846, Dallas County is committed to serving the community through innovation, transparency, and efficiency. As the second largest county in Texas, we provide a wide range of services to support the safety, health, and well-being of our residents. From public safety and justice to health services and infrastructure, our team is dedicated to fostering a thriving, inclusive, and resilient community. With a focus on operational excellence and a commitment to continuous improvement, Dallas County works to deliver the highest quality services that enhance the lives of all who live, work, and visit here.

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