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#61 - Team Member
#61 - Team MemberRicheson Dairy Queen • Abilene, TX, United States
#61 - Team Member

#61 - Team Member

Richeson Dairy Queen • Abilene, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Richeson Dairy Queen® Team Member Job Description

Team Member - Essential job functions include, but are not limited to :

  • Personal Responsibility

Be a "people person" - meet the public, be pleasant to others

Always neat and clean- Approved uniform, non-skid shoes, name badge, hair pulled back, facial hair trimmed daily and no longer than ½ inch

  • Be coherent in speech, no profanity or displays of anger
  • Be prompt for your shift; "no shows" may be terminated; check schedule for work hours
  • No smoking on premises / No alcohol on duty
  • No drug use (testing may occur); Zero Tolerance
  • Cell phones use prohibited while on duty, leave in vehicle or manager's desk
  • Conduct within Richeson Code of Ethics parameters
  • Learn safety and health rules and abide by them

    • Hand washing according to Texas Health Department guidelines

  • Inform immediate supervisor promptly of all problems or unusual matters of significance
  • Customer Interaction

    • Customers are ALWAYS #1- before any duties, restocking, cleaning

    Greet customers as soon as they open the door to the restaurant - SMILE!

  • Pleasant and alert to customer needs - give a pleasant experience EVERY SINGLE TIME
  • Stay in the front unless performing some back of house duty
  • Initiate and complete customer orders quickly and accurately
  • Assemble and deliver orders to customers quickly and efficiently
  • If an order is not correct; listen to the customer, apologize, and attempt to correct
  • Work Stations - learn all stations

    • Communicate with team members to ensure orders are correct

  • Learn additional duties as work progresses or as requested by management
  • Process customer transactions and maintain an accurate cash drawer
  • Learn how to prepare all products quickly and accurately in appearance, weight and wrap

    • Follow all health and safety standards and guidelines and product specs set by Richeson

  • Learn prices, PLU numbers and be aware of sale items and discounts
  • Keep areas cleaned and stocked

    • Dining area - tables wiped, trash emptied, mop and swept, restrooms clean and stocked, beverage area cleaned and stocked

  • Kitchen / Cold Kitchen -stocked, prep work, proper rotation, cleaned, prep for next shift
  • Physical Requirements

    • Lifting

    5 gallon ice(20#), 5 gallon soft serve mix(20#), and hook up machine

  • Carry food to customers
  • Strain fryer grease and refill (20-40#) - unless minor under the age of 18
  • Hoop up drink boxes (55#)
  • Check in vendor groceries (20-55#)
  • Empty trash containers and clean inside and out (variable weights)
  • Use mop (24 oz.); move tables, chairs or booths to clean
  • Sweep and hose down parking lot
  • Frequent cleaning of rest rooms, cleaning of restaurant equipment
  • Wash, rinse and sanitize dishes
  • Clean doors and windows every morning and after each peak period
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    Team Member • Abilene, TX, United States

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