Front Desk Representative

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company!

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits :

• Leadership roles
• Flexible hours
• Great pay
• Valuable work experience
• Increased social opportunities
• Future references / referrals

Requirements :

Job Title : Front Desk Customer Service Representative

Reports to : General Manager / Sales & Service Manager

FLSA Status : Non-Exempt

Summary : Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company.

Duties and Responsibilities include the following, other duties may be assigned :

Safety Standards : The safety of our swimmers, parents, and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow :

Education / Experience : High school diploma or GED required. Some college preferred. Two years previous customer service and / or administrative office experience required. Intermediate level computer skills required using Google, Excel, and other software systems.

Certifications and licenses : Lifeguarding / CPR, First Aid and AED certification required and can be provided.

J-18808-Ljbffr