Job Description
Job Description
Office Manager
Department : WRMC Clinics
Reporting Relationships : Clinic Director
Job Summary : Daily Clinic Operations
Job Duties :
- Supervision of all clinic staff
- Ensures staffing is appropriate for daily operations
- Orders medical and office supplies
- Develops, implements, and maintains office policies
- Conducts performance reviews
- Ensures patient satisfaction, including troubleshooting when there is a complaint and
develops process improvements
Coordinates and conducts staff meetingsResponsible for making sure the office is clean, safe and reports any maintenanceneeds
Monitor’s overtime and approves staff time for payrollRetrieving of all mail and distribute to appropriate staffSet up and attends interviews with peer groupEnd of day cash balancing; work up deposits and take to bank dailyAssist patients with questions on their account or appointmentReports any updates, changes, or concerns to clinic directorPerforms other duties as assigned by Director for specialty and clinic.Qualifications :
High school diploma or GED requiredTwo or more years of experience in a medical office settingProfessional communication and presentation skillsAbility to multi-task and problem-solving skillsStrong organizational skillsTime managementProficient in computer skillsAbility to communicate professionally with staff, including providersAttention to detail and qualityPossess a strong work ethicEssentials :
Must be able to report to work fit for duty and free of any adverse effects of illegal drugs,medical marijuana, prescription medication, and / or alcohol.
Must be able to effectively communicate both orally and in writing with other individuals.Must be able to multi-task, stay organized and have a good work ethicPhysical Demands :
Work is performed in a medical office setting.Must be able to sit for long periods of time working on a computer and keyboard.Must be able to have face to face conversation with patients and staff.Must be able to hear and speak clearly.Must be able to lift 25 lbs. or less