Description
As an Assistant Store Manager, a typical day might include the following :
- Assisting the Store Manager with store operations
 - Coaching and motivating your team to drive sales that deliver exceptional customer service
 - Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
 - Delivering sales, customer experience, merchandising, visual, and operational expectations
 - Making sure that the store is always clean and properly organized
 - Learning and sharing expertise of products and trends to fit customer's needs
 - Maintaining an awareness of all product knowledge, and current or upcoming product / trends
 - Maintaining patron satisfaction and builds relationships with preferred patrons
 - General cash handling, reconciling cash drawers and safes, and performing opening and closing duties to company standard
 - Filling in for Store Manager when needed
 - Other duties as assigned
 
Requirements
This job might be for you if you demonstrate the following abilities and meet the following qualifications :
A comprehensive knowledge of sports and / or trading cardsMinimum of two years management / key holder experience in a similar environment is requiredHigh school Diploma / GED desired. College degree preferredAbility to lead and be a part of a successful store teamExcellent organizational, verbal, interpersonal and ability to communicate effectively with guests, team members and managementMust have the ability to meet or exceed sales, guest service standardsMust be comfortable working and speaking with the publicProficient in Microsoft Office products and retail business systemsAbility to work weekends, evenings and holidaysAbility to maneuver around sales floor, stock room, and ability lift / carry up to 30 lbsClear understanding of retail metrics including key performance indicators necessary to drive salesPhysical Demands / Work Environment / Hours :
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.
May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environmentNon-typical office hours will be customary for this position including evenings, weekends, and holidays