ITS Help Desk Work Study

This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at finaid@union.edu.

ITS Help Desk is looking for work study students starting winter term!

Location : Schaffer Library & Peschel Computer Center

Supervisor's Name : Liam McCaffery

Hours / Shifts Available : Various, see below. Please Note : Hours are only during Fall, Winter, and Spring terms; not including any breaks.

Rate of Pay : $9.70 / hr

Number of Positions available : 5

Essential Responsibilities and Duties :

• Tier-one telephone support
• Greeting and assistance for walk-ins
• Troubleshoot hardware and software
• Deliver and set-up computers, monitors, printers, and other peripherals
• Inventory and stock management, includes but is not limited to locating, counting, moving, cleaning, and recycling
• Computer imaging
• General office duties, which may include back-up at the Reception Desk or assistance in Operations
• Personal and technical interaction with faculty, staff, and students
• Involvement in Department special events and / or set-up of events
• Potential management, scheduling, and / or training of new student workers
• May include full shifts assisting Hardware Technicians

Qualifications :

Location : Schenectady, NY

E-Verify Participation : Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).