Senior Claim Director-Westchester

Senior Claims Director

The Westchester Casualty Senior Claims Director is responsible for investigating and settling high exposure, high severity claims while ensuring a high level of customer service and claim file quality.

Duties include, but are not limited to :

• Provides outstanding customer service and works well with the insured, broker and claimant in the adjustment of Complex, Excess and Umbrella risks.
• Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor.
• Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
• Directs and closely monitors assignments to experts and defense counsel.
• Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
• Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
• Travels to conferences, mediations, and trials as necessary.
• Responsible for litigation management.