Ready Mix Customer Service Representative

Ready Mix Customer Service Representative

Pueblo, CO, US, 81007

United Companies East

Job Description Summary

The Ready-Mix CSR works in a dynamic and fast-paced environment to fulfill the needs of customers throughout Southern Colorado. Answer the phone promptly with an accommodating tone of voice, takes the customer's order for ready-mixed concrete in a detailed, timely and professional manner, and records accurate delivery and product information on that order. This position reports directly to the Dispatch Manager.

Wage Ranges from $18.00 to $22.00 per hour, dependent upon experience.

Key Responsibilities (Essential Duties and Functions)

• CSR must be aware of special jobsite conditions that require specific trucks, spacing, material needs, etc.
• CSR needs to be familiar with the delivery area and must be able to assist lost drivers in finding jobsites, determine travel times to jobs.
• CSR must be customer service minded and, be able to keep a level head under stressful conditions in a high paced environment.
• CSR must be able to quickly build rapport and relationships with others, including team members, customers & vendors.
• Responsible for a safe work environment for themselves and co-workers.
• Properly follow all company policies and OSHA / MSHA regulations for safe working procedures and environment.
• Follow directions of Dispatch Manager as to daily tasks and expectations.
• Display a professional, positive and courteous attitude to co-workers, supervisors, and the public at all times.
• Reliable attendance is essential to performance in this role.
• Possess a level of determination to successfully maximize production and efficiencies.
• Maintain a positive attitude.
• Promote and maintain a clean Work Environment.
• Suggest and implement new ways to make our business better.
• Such other duties as may be assigned from time to time.

Qualifications

Education / Experience

Work Requirements

Knowledge / Skill Requirements

Key Competencies

Physical Requirements

Work Environment

What CRH Offers You

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

United Companies, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE / Vet / Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national