Direct Sales Supervisor (Hybrid - Kansas City)

Overview

Join to apply for the Direct Sales Supervisor (Hybrid - Kansas City) role at Farmers Insurance

Farmers is an award-winning, equal opportunity employer committed to an inclusive workforce. We seek to deliver peace of mind to our customers by providing protection and comprehensive advice, and by delivering in the moments of truth. Our culture focuses on results, accountability, and growth through discomfort. We aim to meet changing customer and business needs, empower our people, and grow sustainably together.

Workplace : Hybrid. Our hybrid environment combines in-office and virtual work, with at least three days in the office and up to two days virtual for employees within fifty miles of a Farmers corporate office. Applicants beyond fifty miles may still be considered.

Job Summary

The Direct Sales Team at Farmers Insurance is a high-performing sales organization that helps customers protect their valuable personal property in a contact center environment. We provide a consultative approach to insurance sales by understanding each customer's needs and presenting appropriate options. The Direct Sales channel is a key growth engine for Farmers Insurance, focusing on expansion, operational excellence, innovation, and efficiency.

We are looking for results-driven, enthusiastic Sales Leaders to join our Direct Sales team. In this role, you will lead an assigned team of Sales Representatives to effectively sell personal lines products to direct inbound prospective customers. You will focus on continuous improvement of customer experience, team performance, and company results by analyzing data and taking action. You will provide feedback and coaching to employees regarding performance and regulatory compliance while building morale and engagement. Success in this role leads to continued growth in your sales leadership career.

What You'll Bring

• Highly effective sales skills – you pursue goals relentlessly and empower your team to do the same. You have a proven track record of exceeding sales targets.
• A passion for leading, developing, and coaching Sales talent at all career levels – you create strong team engagement, understand direct reports' professional aspirations, and can have crucial conversations and lead through change.
• High standards of operational expertise – you understand contact center fundamentals and metrics, learn new systems easily, and stay organized in a dynamic environment.
• Strong business acumen and a sense of entrepreneurship – proficient in Excel, able to interpret dashboards and sales funnel metrics, and clearly communicate goals to your team.

Responsibilities

Experience Requirements

Work Schedule & Location

This role is HYBRID. Candidates must reside within commuting distance to the Kansas City, Kansas Office Hub.

Our priority is our customers, and we work non-traditional hours to match their needs. You must be available to work shifts assigned within the hours below; shifts will include evenings, Saturdays, and some holidays :

Education & Benefits

Education : High School Diploma or equivalent required; bachelor's degree preferred.

Job Location(s)

US - KS - Kansas City; US - KS - Olathe; US - MO - Kansas City; US - KS - Overland Park

Anticipated application deadline : Farmers typically closes open positions within 8 to 21 days after posting. If you are interested, please apply promptly. Farmers will consider all qualified applicants, including those with criminal histories, in accordance with applicable laws. Some laws restrict employment for individuals with certain felonies. It is unlawful in Massachusetts to require a lie detector test as a condition of employment. Farmers is an Equal Opportunity Employer and does not discriminate in any employment relations based on protected characteristics.

Want to learn more about our culture and opportunities? Check Farmers Careers and follow us on Instagram, LinkedIn, and TikTok.

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