Catering Venue Manager - FIFA World Cup 26

Role Summary :

We are searching for a talented, motivated and highly detailed Catering Venue Manager to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.

As a Catering Venue Manager, you are responsible for coordinating and managing all catering operations across the set venue, ensuring consistency, quality, and profitability. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as :

Key Responsibilities :

• Oversee the execution of catering service that align with FIFA World Cup 26™ objectives, ensuring consistency, cultural relevance, and quality across all spaces within the venue.
• Execute catering delivery strategy, staffing models, and service expectations by venue type following narratives set forth by core On Location Catering Team.
• Collaborate with culinary and logistics teams to ensure narratives are realistic and executable under live-event conditions.
• Implement strategic initiatives to elevate guest satisfaction through innovative food and beverage offerings, streamlined service delivery, and personalized hospitality experiences.
• Lead the evaluation process by gathering guest and stakeholder feedback to identify opportunities and implement continuous service improvements.
• Develop and manage detailed project timelines to ensure deliverables are met in alignment with organizational goals and client expectations.
• Proactively identify potential issues and lead on-site troubleshooting to ensure flawless event execution from planning through live operations.
• Work with Performance team to help create and oversee tournament time reporting.

Other Duties & Responsibilities

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

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