Accounts Receivable Specialist

Accounts Receivable Specialist

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and / or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.

Position Overview : The Accounts Receivable Specialist will be responsible for managing and overseeing the company's accounts receivable activities. This role involves ensuring timely and accurate processing of invoices, maintaining customer accounts across multiple markets, and working closely with other departments to resolve billing issues and discrepancies.

Pay for this role is $26.44 / hour

Key Responsibilities :

• Invoice Management : Prepare, review, and send invoices to customers. Ensure accuracy and adherence to company policies and procedures.
• Payment Processing : Process incoming payments, reconcile account balances, and apply payments to the appropriate accounts. Monitor and follow up on overdue invoices.
• Account Reconciliation : Perform regular reconciliation of customer accounts to ensure all transactions are accurately recorded and discrepancies are resolved in a timely manner.
• Customer Communication : Act as the primary point of contact for customers regarding billing inquiries and account issues. Provide exceptional customer service and resolve disputes or concerns promptly. This includes email, text and phone call communications.
• Reporting : Generate and analyze accounts receivable reports, including aging reports and cash flow forecasts. Provide insights and recommendations for improving collections and cash management.
• Customer Creation : Create new customers in the accounting ERP system and ensure all documentation is received and compliant with state specific requirements.
• Record Keeping : Maintain accurate and organized records of all accounts receivable transactions and communications.
• Collaboration : Work closely with the sales and customer service teams to address and resolve billing issues and ensure a seamless customer experience.
• Compliance : Ensure compliance with company policies, procedures, and regulatory requirements related to accounts receivable.

Qualifications :

Notice : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.