Unit Secretary 2 NN

ABOUT OUR DEPARTMENT at NCH

2 East is a 28 bed Obs / Cardiac Tele / Dialysis unit at our North Naples campus that specializes in providing care to our observations patients and patients requiring additional post-operative or post-procedural care for 24-48 hours. 2 East also provides care to our community dialysis patients. This unit is a fast paced, high energy unit that has a high patient turnover rate.

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to : Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Unit Secretary position provides a vital link in the chain of Quality of Care, communicating and scheduling the physician orders, relaying patients' requests and needs to the nursing and ancillary staff. The Unit Secretary maintains the non-clinical aspects of the nursing unit.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

• Facilitates and coordinates physician orders, enters all appropriate nursing orders into PowerChart and maintains paper chart order.
• Maintains supplies, prepares reports and maintains unit records under the direction of the charge nurse or department manager.
• Assists and prioritizes non-clinical aspects of admission, discharges and transfers of patient, including hospital-to-hospital transfers via ground transport, helicopter and air ambulance.
• Maintains patient records by entering data according to the Healthcare System's policy and procedures, preserving confidentiality, checking for deficiencies, and providing forms as necessary. Assesses all forms making sure all are signed and complete (labeled correctly).
• Answers patient call lights promptly and courteously, notifying the appropriate care giver of the patient needs. Possesses the ability to prioritize patient requests and communicate them to the appropriate resource.
• Receives physicians, visitors, and ancillary staff, assisting them when possible, including referring them to other departments or units within the NCH Healthcare system.
• Performs errands as necessary, including obtaining and returning supplies to Central Supply, Pharmacy, Lab, Dietary, etc.
• Demonstrates basic knowledge of patients currently on unit.
• Demonstrates polite and courteous phone etiquette with ability to clearly communicate with others.
• Restock supplies in the department as needed.
• Demonstrates effective organizational skills and ability to multitask.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Minimum of High School or GED required.
• Intermediate computer knowledge : Uses Microsoft Word, Excel, Outlook, and Windows.