Client Care Coordinator

SUMMARY: The LMSW is responsible for coordinating inpatient and outpatient mental health and substance abuse services for families with children in a homeless shelter.

DUTIES & RESPONSIBILITIES:

• Responsible for a small case load of high-risk families with children
• Responsible for facilitating weekly mental health/ substance abuse workshops and onsite support groups for clients.
• Must know community resources, how to make appropriate referrals to the community and other governmental agencies for services, and have the ability to coordinate services.
• Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills, and assistance needed.
• Work from a strength-based, client-centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diverse backgrounds.
• Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities, and treatment procedures.
• Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment.
• Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking.
• Provides crisis intervention and stabilization as needed. May require some after-hours and/or weekend follow-up for emergencies.
• Maintains, reviews, and signs off on all required documentation/reports and submits all on time.
• Identifies program needs and makes recommendations.
• Performs related tasks as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS

LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.