Change Manager

Change Manager

Cintas is seeking a Change Manager responsible for managing an evolving portfolio of projects; the project count will vary based on complexity and scale. This partner will work with the executive sponsor, project leader, change leader, and other key contributors to develop a comprehensive change strategy and a detailed change plan. These efforts will include the implementation timeline, adoption / success metrics, partner and / or customer insights, communications, and training.

Key Responsibilities Include :

• Develop timeline for building and deploying communications and training based on business constraints and major milestones identified by change leader in assessment phase
• Develop simple end user (typically field-facing) reporting to drive adoption and identify opportunities for follow-up training and / or accountability
• Escalate organizational or departmental readiness concerns to change leader, project leader, and business project manager to account for all upstream activities critical to project success
• Build pre-deployment insights plan with OCM services to fill in gaps in stakeholder analysis, especially to uncover partner concerns and potential barriers to success
• Map key messages to impacted stakeholders to develop comprehensive communications strategy; Coordinate with change leader, project leader, and business leadership to cascade unified message through organization
• Identify training needs and curate curriculum for each impacted department and role based on change impacts assessment

Skills / Qualifications

Skill / Qualifications :

Required :