Supplier Enablement Specialist

The Supplier Enablement Specialist plays a key role in managing supplier onboarding and enablement within the SAP Ariba Supplier Lifecycle and Performance (SLP) module. This role ensures that suppliers are properly registered compliant and fully operational within the Ariba network enabling smooth and efficient procurement transactions. The ideal candidate will be proactive detail-oriented and skilled in cross-functional collaboration.

This role is a prominent component to advancing iHerbs mission of making health and wellness accessible worldwide. Core working hours are aligned to the Pacific Standard Time (PST) zone.

Core Responsibilities

Manage End-to-End Onboarding : Oversee the complete direct and indirect supplier onboarding processfrom initial registration through full enablement in the Ariba network.

Collect and Track Data : Initiate gather and maintain vendor responses internal contact details and required documentation throughout the onboarding lifecycle.

Ensure Compliance : Validate supplier completion of all required compliance risk and pre-qualification questionnaires in accordance with company policies and regulatory requirements. Participate with internal and external audit requests.

Coordinate and Communicate : Serve as the primary liaison between suppliers internal teams (such as Procurement IT Legal and Finance) and external vendors to schedule meetings resolve issues and provide ongoing status updates.

Provide Support and Training : Develop and maintain training materials conduct onboarding sessions and offer guidance to both internal stakeholders and suppliers on effectively using the Ariba SLP system.

Generate Reports : Prepare analyze and present onboarding progress reports highlighting key metrics milestones and performance outcomes.

Influence Adoption : Encourage and guide suppliers to transact through the Ariba Network promoting consistent adoption and compliance with digital procurement practices.

Required Skills and Experience

Technical Proficiency : Hands-on experience with SAP Ariba SLP (Supplier Lifecycle and Performance) and familiarity with supplier enablement processes.

Communication and Coordination : Excellent interpersonal and written communication skills with the ability to manage relationships across multiple teams and external partners.

Project Management : Proven ability to manage onboarding projects coordinate timelines and execute onboarding waves effectively.

Problem-Solving : Strong analytical and troubleshooting skills to identify escalate and resolve onboarding or system-related issues efficiently.

Business Acumen : Understanding of key business drivers procurement processes and how supplier enablement impacts operational efficiency and compliance.

Detail-Oriented : Exceptional organizational skills with a focus on data accuracy process tracking and timely follow-ups.

Agility and Adaptability : Excellent ability to multi-task and pivot as needed.

Equipment Knowledge :

Experience with Microsoft Office Suite (Word Excel PowerPoint)

Experience with Google Business Suite (Gmail Drive Docs Sheets Forms) preferred

Experience with SAP Ariba SLP or other supplier onboarding software

Experience Requirements :

A bachelors degree in Business Administration Supply Chain Management or a related field is required along with 2-5 years of experience in supplier enablement procurement operations or supplier management. The ideal candidate will have hands-on experience with SAP Ariba SLP and a strong understanding of supplier onboarding workflows. Exceptional organizational skills attention to detail and data accuracy are essential. This role also requires excellent written and verbal communication skills to effectively collaborate with diverse internal and external stakeholders. The candidate should demonstrate a proven ability to manage multiple projects simultaneously meet tight deadlines and apply analytical and problem-solving skills to identify and resolve issues quickly..

Preferred Qualifications :

Experience in global supplier management and risk / compliance processes.

Proficiency in reporting tools such as Microsoft Excel Power BI or Tableau.

Knowledge of procurement policies supply chain processes or vendor management systems beyond Ariba (e.g. Coupa Jaggaer etc.).

Project management certification (PMP or equivalent) is a plus.

Judgment / Reasoning Ability : Able to identify troubleshoot and resolve problems quickly using sound judgment poise and diplomacy. Ability to use judgment and reasoning skills and determine when to escalate issues as required in a timely manner.

Physical Demands : The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit walk climb stairs use hands and fingers bend stoop and reach with hands and arms. Reaching above shoulder heights below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment : The noise in the work environment is usually moderate. Other factors are :

Hectic fast-paced with multi-level distractions

Professional yet casual work environment

Office / Warehouse environment

Must be able to work Pacific Standard Time (PST) business hours but be flexible enough to work Eastern Standard Time on occasion.

Ability to work extended hours as required

The anticipated pay scale for this position can be found below however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job the type of years and experience within the industry education etc. iHerb LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical dental vision and basic life insurance programs and may enroll in our companys 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the companys policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

For more information on iHerb benefits visit us at .

Anticipated Pay Scale :

$54063 - $115850 USD

Staffing Agency Submission Notice

iHerb does not accept unsolicited 3rd party (Agency) candidates. If you are an Agency please send any requests to be considered as a supplier in our Vendor Management System to . Do not contact iHerb employees directly. If requested to work on a role any Agency candidates would be presented through the internal recruiting organization.

About iHerb

iHerb is on a mission to make health and wellness accessible to all. We offer Earths best-curated selection of health and wellness products at the best possible value delivered with the most convenient experience.

Were the worlds largest eCommerce platform dedicated to vitamins minerals and supplements and other health and wellness products. For more than 25 years weve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items we ship over 50000 products from over 1800 brands direct to our customers in 180 countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team :

Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly

Embrace Diversity & Inclusion Strive for Simplicity

iHerb Benefits

At iHerb we are dedicated to offering programs designed to help our employees and their families stay healthy live well and plan for their financial future. Built on a strong foundation our programs provide options and upgrades with flexibility protection and security in mind. For the comprehensive benefits list visit our international team members you may be eligible for benefits depending on the country where you are Acquisition Partner / local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Required Experience :

IC

Key Skills

Project / Program Management,Change Management,Succession Planning,Procurement,Program Management,ISO 9001,Lean Six Sigma,Quality Systems,Quality Management,Supplier Management,HACCP,As9100

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 54063 - 115850