Registered Financial Advisor Assistant - Crawford Financial

Registered Financial Advisor Assistant

We're a growing private wealth management firm in Dover, Delaware, on a mission to help people feel confident and excited about their financial future. Our team believes in building real relationships, simplifying complex financial concepts, and showing up with heart and integrity every day. If you value meaningful work and being part of a close-knit, supportive team, you'll feel right at home here.

As our Registered Financial Advisor Assistant, you are the heartbeat of our client experience. You're often the first face clients see and the first voice they hear, whether they're longtime clients or walking in for the very first time. Your role is all about making people feel welcome, cared for, and confident that they're in good hands. You'll be responsible for keeping our front and back office running smoothly, supporting both clients and our team with warmth, precision, and professionalism. In your first 90 days, your focus will be delivering a five-star experience during every client interaction while managing day-to-day service requests with a calm, can-do spirit.

What You'll Be Doing

• Client Service & Experience
• Greet clients warmly in-person and over the phone
• Provide responsive, thoughtful support for client requests and service needs
• Assist with new client onboarding and ongoing client relationship management
• Office Support & Organization
• Manage reception, scheduling, and phone coverage
• Prepare client files and follow up on action items from meetings
• Maintain organized, and accurate digital and hard copy files
• Marketing & Communication
• Help support marketing initiatives and client outreach
• Assist in executing client events, mailings, and content preparation
• Team Collaboration
• Work alongside advisors and the operations team to keep things running smoothly
• Take initiative on tasks and contribute to a supportive, positive office environment

Requirements

Required : Associate's degree or higher At least 2 years of experience in a similar administrative or client service role Proficiency with Microsoft Office, Outlook, and CRM systems Excellent communication and organizational skills Able to manage multiple requests while staying calm and focused Professional, ethical, and committed to client confidentiality Preferred (but not required) : SIE, Series 7, and / or Series 63 licenses A sense of humor, a service-first mindset, and a team player who's not afraid to roll up their sleeves

Benefits

$45,000 - $65,000 salary range Life and disability insurance Health, dental, vision insurance available Paid time off, starting immediately Reimbursement for license exam costs post-achievement A workplace where your voice matters and your efforts make a real impact