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Automotive Business Development Representative (BDC) / Internet Sales
Automotive Business Development Representative (BDC) / Internet SalesDARCARS Automotive Group • Derwood, MD, US
No longer accepting applications
Automotive Business Development Representative (BDC) / Internet Sales

Automotive Business Development Representative (BDC) / Internet Sales

DARCARS Automotive Group • Derwood, MD, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

DARCARS  is now hiring for an  Automotive Business Development Representative (BDC) / Internet Sales  to join our team!

Potential Earning Based on experience from 42K to 75K

  • Not Remote Eligible

As an  Automotive Business Development Representative (BDC) / Internet Sales,  your job is vital in managing our digital business prospects. Your job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales. This involves providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will further navigate their path to purchase. As an Internet Representative, you must ensure timely follow-up and provide an exceptional experience with every interaction.

For this role, you'll need to be :

  • Must be able to commute to different dealership locations
  • Must have a valid driver's license and reliable transportation
  • You are computer savvy with a full working knowledge of Microsoft Office Suite
  • You are a quick-study, able to absorb substantive product and service information
  • You have exceptional listening, verbal, and written communication skills
  • You are able to work weekends and holidays
  • You have demonstrated a commitment to process improvement, innovation, and excellence
  • You are persistent and eager to learn new things and share new ideas in a collaborative, team environment

    • Benefits :

  • Comprehensive Benefits Plan including 401k
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives
  • Internal career advancement opportunities

    • In this role, you'll :

  • Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference
  • Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand
  • Convert inquiries to dealership visits; set appointments for test drive and further selection / purchase support
  • Adhere to customer communication scripts
  • Ensure 100% of contact activity, by recording customer information in the CRM in real time Develop / maintain relationships with related store personnel
  • Meet, or exceed, individual performance objectives e.g. response time, conversions etc.

    • This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

    We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

    #indeedsales

    #indeedhigh

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    Automotive Bdc Representative • Derwood, MD, US