Bartender (part-time seasonal)

Job Description

Job Description

Reports to : Food and Beverage Manager

Position Summary : The bartender is a vital member of the St. Louis Symphony Orchestra’s (SLSO) guest food and beverage operation. This position reports to the Food and Beverage Manager and works closely with the Director of Guest Experience and Guest Services Manager to ensure that guests receive exemplary hospitality and bar service prior to each concert and during intermission in the Jack C. Taylor Music Center, as well as select pre- and post-concert add-on experiences. This highly visible position will embrace the opportunity to ensure that SLSO guests have a welcoming, accommodating, and memorable experience. Bartenders require outstanding hospitality skills, proficiency in the safe service of alcoholic beverages and food, and the ability to interact effectively with SLSO patrons, donors, staff, volunteers, and stakeholders at all levels. Bartenders are passionate about the SLSO mission, to enrich lives through the power of music, fostering a vibrant and connected community.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Guest Services :

• Provide exceptional service for all guests, ensuring a welcoming and inclusive environment for all.
• Represent the SLSO organization to a wide cross-section of the St. Louis community.
• Attend scheduled SLSO food and beverage training programs.
• Anticipate guest needs, intervening in a helpful manner as soon as possible.
• Make reasonable attempts to resolve guest complaints and concerns or displays of unusual or disruptive behavior.
• Provide courteous directions to guests based on knowledge of Powell Hall’s layout, accessible routes, and named spaces, especially in newly reopened or unfamiliar spaces.

Food & Beverage Service :

Position Requirements :

License(s) / Certification(s) required : CPR / AED certification, Serve Safe certification, Hepatitis A vaccination (SLSO can facilitate).