Senior Technology & IT Specialist

Senior Technology & IT Specialist at NTEN

The Role

GiveWell is a research organization that identifies and funds cost?effective giving opportunities, focusing on global health and well?being. Our work is funded by tens of thousands of donors who rely on our research to inform their giving. Weve grown from directing $1.5?million in 2010 to directing nearly $400?million in 2024.

Were looking for a Senior Technology & IT Specialist to make sure our team at GiveWell has the best possible experience with our tech tools. Youll help ensure our internal systems boost productivity while staying secure and running smoothly. Youll join our Technology team, report to our Head of Technology, and play a key role in building up our tech support.

• Own our core productivity systems. Youll serve as the primary administrator for Google Workspace, Asana, Slack, and other critical tools that our entire organization depends on daily. This includes user management, security configurations, troubleshooting complex issues, and ensuring optimal uptime for systems that directly impact our ability to save lives through our research and grantmaking.
• Manage technology deployments and hardware lifecycle. Youll oversee deployment of new hire and replacement laptops. Our laptops are majority macOS, with about 25% Windows PCs. You will ensure new team members have properly configured workstations from day one. This includes coordinating with our managed service provider, executing on urgent deployments and replacements, maintaining our hardware inventory, and troubleshooting hardware issues as they arise.
• Lead technology projects that improve organizational effectiveness. Youll scope, plan, and execute projects like tool rollouts, workflow optimizations, upgrades and migrations. Recent examples include implementing advanced Google Workspace features, deploying AI tools or introducing SSO. Youll gather requirements from teams across the organization and translate them into technical solutions.
• Manage our technology support ecosystem. Youll supervise our managed service provider relationships, ensuring quality delivery and continuous improvement. While our MSP handles most day?to?day support requests and hardware configurations, youll serve as the escalation point for urgent issues and requests that require specialized knowledge or organizational context.
• Drive user experience and training initiatives. Youll design and deliver training programs that help our team members maximize productivity with our technology tools. This includes creating documentation, running workshops, and providing consultative support to help teams optimize their workflows. Your work directly enables our Research, Outreach and Operations staff to focus on impact rather than troubleshooting technology.
• Model cybersecurity and compliance best practices. Youll use your existing knowledge of security best practices to implement those across the technologies you manage and monitor for threats. You will also model data stewardship to the rest of the organization in how you work, making sure that data and security issues do not interfere with our overall mission.
• Support strategic technology planning. As a key member of our Technology team, youll contribute to technology roadmap planning and help evaluate new tools and approaches. Youll bring user perspective and operational insight to strategic decisions about our technology investments.

About You

Key Questions & Information

Hiring Process

Details

NYC or the San Francisco Bay Area : $130,200

Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)

About GiveWell

GiveWell is dedicated to finding and funding outstanding giving opportunities in global health and development, sharing the full details of our analysis with everyone for free. Our giving funds enable donors to contribute to the most impactful and cost?effective programs our researchers identify.

Since 2007, weve directed over $2.6?billion to cost?effective programs and interventions. In the last two years, weve made more than $500?million in grants. GiveWell is one of the worlds largest private funders of global development efforts, and we estimate that the funding weve directed will save more than 340,000 lives.

GiveWell is most well?known for recommending a small number of Top Charities, which currently support seasonal malaria chemoprevention, antimalarial nets, vaccine incentivization, and vitamin A supplementation. However, most of our research capacity is devoted to finding cost?effective opportunities outside of those programs.

Additional Information

We dont want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If youre on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.

GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our teams diversity in all respects, and we desire to maintain a work environment free of harassment or discriminationwe want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@. We will consider employment for qualified applicants with arrest and conviction records.

By submitting an application, you acknowledge that you have read and consent to GiveWells Privacy Statement for Applicants. By completing an application exercise, you acknowledge and assent to GiveWells Work Trial Policy.

Seniority level

Mid?Senior level

Employment type

Full?time

Job function

Information Technology

Industries

Non?profit Organizations

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