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Event Sales Manager, Hotel Services - Alabama
Event Sales Manager, Hotel Services - AlabamaAlabama Staffing • Birmingham, AL, US
Event Sales Manager, Hotel Services - Alabama

Event Sales Manager, Hotel Services - Alabama

Alabama Staffing • Birmingham, AL, US
6 days ago
Job type
  • Full-time
Job description

Sales Manager, Venues

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.

Key Job Responsibilities

Revenue Generation

  • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
  • Effectively prepare and present quotes and proposals in a timely manner to customers.
  • Effectively collaborate with vendors and other departments / divisions of the company to capture and service events.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.

Relationship Management

  • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
  • Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
  • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
  • Sales Accountability

  • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
  • Ensure all known opportunities are in CRM and completely accurate and updated at all times.
  • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
  • Learn and adopt all SOPs related to the role and any new initiatives / programs that are implemented.
  • Maintain knowledge of new product / service offerings and emerging technology supporting meetings and events.
  • Job Qualifications

    BS / BA or 1+ years of Encore or equivalent experience required. 1 year technology sales or hospitality experience preferred. Prior sales experience in audiovisual is a plus. Knowledge of hospitality industry and sales processes preferred. Technical aptitude and computer proficiency required. Strong written and verbal communication skills.

    Competencies (by Core Values)

    Deliver World Class Service : Hospitality

    Do The Right Thing : Demonstrates Self-Awareness

    Drive Results : Ensures Accountability

    See The Big Picture : Decision Quality

    Value People : Collaborates

    Physical Requirements

    Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Sitting : 4-5 hours per day

    Standing : 2-3 hours per day

    Walking : 2-3 hours per day

    Stooping : 0-1 hour per day

    Crawling : 0-1 hour per day

    Kneeling : 0-1 hour per day

    Bending : 0-1 hour per day

    Reaching (above your head) : 0-1 hour per day

    Climbing : 0-1 hour per day

    Grasping : 0-1 hour per day

    Lifting Requirements

    0 - 15 lbs : Occasionally

    16 - 50 lbs : Occasionally

    51 - 100 lbs : Never

    Over 100 lbs : Never

    Carrying Requirements

    0 - 15 lbs : Occasionally

    16 - 50 lbs : Occasionally

    51 - 100 lbs : Never

    Over 100 lbs : Never

    Auditory / Visual Requirements

    Close Vision : Continuously

    Distance Vision : Continuously

    Color Vision : Continuously

    Peripheral Vision : Continuously

    Depth Perception : Continuously

    Pushing / Pulling Requirements

    0 - 15 lbs : Occasionally

    16 - 50 lbs : Occasionally

    51 - 100 lbs : Occasionally

    Over 100 lbs : Never

    Work Environment

    Hotel

    Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

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    Event Sales Manager • Birmingham, AL, US

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