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Financial Aid Counselor

Financial Aid Counselor

Judson UniversityElgin, IL, USA
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Description

The Financial Aid Counselor performs a variety of clerical, analytical and other essential duties in support of the Financial Aid Office.

Essential Duties and Responsibilities

  • Answers general questions regarding federal student aid programs (FAFSA, PELL, Direct Stafford Loans, grants and scholarships including private loans, etc.)
  • Provides information and assistance in completing the FAFSA application.
  • Monitors student progress in the financial aid process while helping as necessary, including follow up requests for documents such as verification requirements, IRS transcripts and other eligibility requirements.
  • Monitor student enrollment status, analyze award eligibility and file verification.
  • Collaborates with other departments to identify aid from various sources (institution, state, federal and private)
  • Monitor student's Satisfactory Academic Progress to ensure continued eligibility for financial aid from all sources.
  • Performs accurate data entry.
  • Monitor students' completion of the required entrance counseling, exit counseling and signing of the Master Promissory Note.
  • Responds to requests from students and / or parents in person or in writing on inquiries regarding financial aid programs and eligibility.

Additional Responsibilities

  • Participates at special events (information sessions, orientations, workshops, etc.)
  • Participates in special projects on an as-needed basis.
  • Participate in continuing professional development activities.
  • Performs other reasonably related duties as assigned.

    • Required Knowledge and Skills

  • Proficient in MS Office Word, Excel, Teams, and Outlook.
  • Knowledge in the use of Financial Aid software, Jenzabar FA preferred but not required.
  • Ability to work independently in a fast-faced environment.
  • Ability to work with diverse populations and collaborate effectively with cross-functional teams.
  • Strong interpersonal, oral and written communication skills to effectively communicate with students, faculty, staff, and outside agencies.
  • Demonstrates attention to detail.
  • Demonstrates a positive attitude and is open to changes and improvements.

    • Education and Experience Required

  • Bachelor's degree required
  • Two years of experience working with student services in a higher education setting or in a related industry is desired although not required.

    • The University offers a comprehensive benefits package, including medical, dental, and retirement plans, as well as opportunities for professional development and growth.

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    Financial Aid Counselor • Elgin, IL, USA