Application Engineer, AC Power - GSA

Global Strategic Account Technical Support

Position Summary

This role assists GSA (Global Strategic Account) Managers by providing technical support to help sell company products. Serves as a conduit between the GSA Account Managers, field, and other applicable internal departments. This support includes providing technical information on company products and the application of these products, assistance with custom product features and pricing, ancillary product selection and pricing, and quotation of 3rd party equipment related to company products. Mentors and trains entry level Application Engineers.

Responsibilities

• Develops clear, concise, and technically sound tailored solutions for customer review and acceptance based on customer requirements and / or RFP's, ensuring proper scope and required technical specifications are met.
• Applies Quote Configurator tool to provide comprehensive quote support.
• Reviews custom equipment orders and provides technical instruction throughout the order workflow.
• Provides applications sales support and formal presentations to sales representatives and end users during factory visits and customer events, as requested.
• May assist with post sale technical support.
• Provides product support to Offering Managers.
• Participates in new product development projects.
• Participates in mentoring and training activities with Associate Application Engineers.
• Other duties as assigned.

Qualifications

Bachelor's degree in engineering required; degree in Electrical Engineering preferred (or equivalent combination of education and experience).

3+ years of relevant experience, with 1+ years of experience in technical scope review and formal proposal development

Excellent communication skills, both written and verbal.

Strong attention to detail.

Ability to work and multi-task in a fast-paced environment.

Proficient in MS Office.

Proficient and fluent in English including technical terminology.

Understanding of commercial infrastructure design objectives, performance factors, and physical requirements.

Ability to reach and interpret schematics and one-line diagrams.

Excellent problem-solving skills.

Physical & Environmental Demands

Standard office environment.

Prolonged periods of sitting at a desk and working on a computer.

Time Travel Required

15%

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

Our Core Principals : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Our Strategic Priorities :

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

Our Behaviors :

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.

Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services.

Work Authorization : No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.

Equal Opportunity Employer : Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.