Customer Service Manager - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ROLE DESCRIPTION:
We are seeking a dependable and proactive Assistant Office Manager who is eager to learn and grow within our company. The ideal candidate will possess strong administrative skills, attention to detail, and the ability to multitask in a fast-paced setting. This role is essential for maintaining the day-to-day operations of the office and supporting the Office Manager in various tasks, with a primary focus on simple yet impactful sales and service activities. If you are someone who values simplicity in their duties and is willing to learn and adapt, we encourage you to apply.

RESPONSIBILITIES:

• Find prospects and identify new business opportunities.
• Prepare and quote prospects, ensuring accurate and competitive pricing.
• Close prospects by following up on leads, negotiating terms, and finalizing contracts.
• Actively listen to understand customer needs and provide appropriate solutions.
• Effectively solve customer problems and provide timely resolutions.
• Demonstrate patience throughout every interaction with customers.

QUALIFICATIONS:

• Strong written and verbal communication skills.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Knowledge of sales processes and customer relationship management (CRM) tools.
• Professional demeanor and appearance.
• Dependable and eager to learn new skills.