Teller Float

POSITION SUMMARY :

Sell Bank products and services while using the sales skills that have been learned in sales training. Accept cash items from customers for deposit, handle withdrawal and deposits from savings and checking accounts and take loan and credit card payments. Cash checks within the limits of the Bank policies. Works at various offices on an as needed basis.

OBJECTIVES OF THIS ROLE :

• Utilize sales training skills to provide outstanding customer service, have complete knowledge of bank products and services and utilize BN Control for referrals and follow up.
• Receive deposits or checking and savings accounts and process other customer transactions.
• Cross-sell all bank products, including FM Investments.
• Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.

RESPONSIBILITIES :

Requirements

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience. Computer experience, customer service and cash handling experience, preferred.

LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

ADDITIONAL REQUIREMENTS : CERTIFICATES, LICENSES, REGISTRATIONS

COMPLIANCE :

NON-EXEMPT / HOURLY COMPETENCIES :