Patient Account Associate CreditMontana Staffing • Helena, MT, US

Patient Account Associate Credit

Montana Staffing • Helena, MT, US

4 days ago

Job type

Full-time

Job description

Job Posting

Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.

Essential Functions

Identifies appropriate payment details and saves back-up as appropriate.
Researches, validates and makes adjustments to payment postings. Follows up in accordance with procedures and policies with an overall goal of account resolution.
Utilizes resources to find payment documentation- Interpret payer contracts to ensure all codes on patient's account match contracts.
Initiates payer recoupments, payer refunds, and patients refunds where applicable. Follows up in accordance with procedures and policies with an overall goal of account resolution.
Able to navigate various payer claim portals and understand payer functionality.
Interacting with others by effectively communicating both orally and in writing.
Operate computers and other office equipment, as well as various computer software's.
See and read computer monitors and documents in English.
Train new and existing associates.

Skills

Recognizing true overpayments from false credits

Advanced knowledge of revenue cycle and health insurance payers

Reading and understanding payer contracts

Advanced knowledge of coordination of benefits

Advanced knowledge of reading EOB

Accurately identifying trends not limited to payer behavior, system or workflow issues, and escalating in a timely manner

Advanced knowledge of medical terminology

Payment handling

Effective written and verbal communication

Assist leadership with mentoring peers as well as new hires

Computer literacy

Time management

HIPAA regulations

Qualifications

High school diploma or equivalent (GED) required

One (1) years of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up) required

Knowledge of Medicaid and Medicare billing regulations required

Two (2) years of experience in hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections) preferred

Physical Requirements

Operate computers and other office equipment requiring the ability to move fingers and hands.

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Location

Peaks Regional Office

Work City

Broomfield

Work State

Colorado

Scheduled Weekly Hours

Hourly Range

$18.81 - $27.45

We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Credit Associate • Helena, MT, US

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