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Fulfillment Operations Manager

Fulfillment Operations Manager

Sun NutraceuticalsFort Lauderdale, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Reporting directly to the business owners, the Fulfillment Operations Manager will lead a team of 5-10 to achieve operational excellence in our fast-paced warehouse environment. This is a new role created to drive efficiency, accuracy, and team performance as we scale our operations.

Key Responsibilities

  • Oversee daily fulfillment of 500-1,000 orders, ensuring high order accuracy and fast fulfillment speeds.
  • Conduct regular inventory counts and maintain accurate records using Finale Inventory.
  • Receive and process freight shipments efficiently.
  • Utilize Finale Inventory, ShipStation, and Slack to manage operations and team communication.
  • Hire, train and manage team members to build a high-performing team.
  • Monitor and incentivize team performance based on key performance indicators (KPIs) such as order accuracy rate and fulfillment speed.
  • Ensure a safe and organized warehouse environment, adhering to all safety protocols.

Requirements

  • 3-5 years of leadership experience in a warehouse setting, preferably in order fulfillment.
  • Valid Forklift Operator Certification (OSHA-compliant).
  • Hands-on experience with inventory management systems (Finale Inventory or similar preferred).
  • Proficiency with ShipStation and Slack is a plus.
  • Strong organizational and problem-solving skills, with the ability to thrive in a fast-paced environment.
  • Excellent communication and team leadership abilities.
  • No formal education requirements, but a proven track record of success in warehouse operations is essential.
  • Benefits

  • Competitive salary ($65,000 - $75,000) with health insurance and PTO.
  • Opportunity to make a direct impact reporting to ownership.
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