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Patient Access Representative, Adult Primary Care Maurice Clinic
Patient Access Representative, Adult Primary Care Maurice ClinicFMOLHS • Lafayette, Indiana, USA
Patient Access Representative, Adult Primary Care Maurice Clinic

Patient Access Representative, Adult Primary Care Maurice Clinic

FMOLHS • Lafayette, Indiana, USA
9 hours ago
Job type
  • Full-time
Job description

Description

Responsible for accurately registering patients in EMR including validating patient information verification of insurance coverage collection of required payments and ensuring the patients experience is best in class.

Responsibilities

Job Function :

  • Customer Service / Patient Flow

Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing imitative to ensure the patient experience is best in class.

  • Monitors patient schedules and reviews accounts to determine the patients financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services.
  • Works closely with physicians nurse practitioners and nursing staff to ensure that referrals to other providers / services / facilities are completed in accordance with payor requirements in a timely manner.
  • Facilitates the patients access to information including but not limited to MyChart access.
  • Accurately updates patients records as needed.
  • Accurately enters and updates charges as necessary.
  • Clinic Operations
  • Actively supports clinic hospital and health system initiatives related to improvement in the day-to-day operations.

  • Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients accounts and cash is maintained in a secure manner.
  • Meets site collection goals.
  • Performance Excellence
  • Actively supports the organizations performance excellence initiatives.

  • Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores.
  • Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patients experience and the environment of care.
  • Provides quality training and orientation for other Team Members when assigned.
  • Other Duties As Assigned
  • Performs other duties as assigned or requested.

    Qualifications

    Experience : 6 months experience in a customer service / front desk role or a graduate of a front office / medical office program. Bachelors degree may substitute for experience.

    Education : High School or equivalent

    Skills : Professional demeanor excellent customer service skills ability to multi-task critical thinking demonstrated computer literacy ability to learn and demonstrate proficiency in Epic during the introductory period.

    Required Experience :

    Unclear Seniority

    Key Skills

    Air Ticketing,API,CAD CAM,Data Management,Equity,Import & Export

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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