Assistant Meat Department Manager

Assistant Meat Department Manager

Provides prompt, efficient and friendly customer service. Assists Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers.

Reporting Relations : Accountable and Reports to : District Store Director; Assistant Managers Operations; Perishables; Health Wellness Home, Meat Department Manager

Positions that Report to you : Meat Specialists, Meat Wrap Coordinators, Clerks

Primary Duties and Responsibilities :

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Ensures department standards are met.
• Reviews the status and appearance of product for freshness and pulls by stale date.
• Ensures display case product is rotated and replenished.
• Prepares cutting lists for case fills. Offers meal solutions, and gives advice on preparation to customers.
• Handles and satisfies customer issues.
• Conducts cutting tests.
• Orders new items (not strictly replenishment).
• Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
• Trains new employees.
• Tenderizes, grinds, and cuts merchandise.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat, and maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities :

Supervisory Responsibilities :

Knowledge, Skills, Abilities and Worker Characteristics :

Education and Experience : High School or equivalent, Computer meat program, Hy-Vee food safety training, Cornell Home Study food safety course (Effective 03 / 07 / 96), Dale Carnegie is encouraged. Over one year of related work experience preferred.

Physical Requirements :

Working Conditions : This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals / solvents, and electrical shock. This is a fast paced work environment.

Equipment Used to Perform Job : Power ban saw, Grinder, Tenderizer, Slicer, Bone duster (where applicable), Knives, Tumblers, Automatic patty machine (where applicable), Automatic stuffer, Wrapping system, Rotisserie, Pallet jack, box cutter, Computer, and C.A.R.S. reordering system.

Financial Responsibility : Responsible for company assets including equipment and merchandise.

Confidentiality : Has access to confidential information including ads, gross profit percentage, wages, sales, pricing, and employee information.

Contacts : Deals with customers on a daily basis, works with governmental or regulatory agencies regularly, has contact with vendors and suppliers and community organizations.

Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.