Enterprise Resources Planning Manager (Epicor)

Job Description

About the Company

As the ERP Manager, you will play a crucial role in overseeing the implementation, maintenance, and optimization of our ERP system to support our manufacturing processes and business operations. In addition, you will assist in planning, managing, supporting and executing multiple projects of all sizes simultaneously across the organization. You will be responsible for managing cross-functional relationships to deliver high-quality technical support and collaborate with various departments to ensure that all IT systems meet our business needs. This role is onsite, and requires a strong understanding of ERP systems, project management, and requires excellent leadership and communication skills.

About the Role

Essential Job Functions :

• Lead, manage, and hold team accountable to organizational policies and procedures.
• Foster an environment that aligns with Sportech’s Core Values and builds upon a culture that is in service to our people and community.
• Visible and engaged leadership style that empowers and promotes involvement, communication, clear expectations, accountability, and a passion for excellence.
• Administer, configure, and maintain the ERP system, ensuring its stability, security, and performance.
• Monitor system health, troubleshoot issues, and perform regular updates and maintenance to ensure optimal system performance.
• Provide user support and assistance with ERP-related issues, ensuring timely resolution of problems. After hours support may be needed.
• Manage data integrity and oversee data integration between the ERP system and other business applications.
• Collaborate with stakeholders to understand business requirements and translate them into ERP system enhancements and configurations.
• Collaborate with the IT team to integrate and optimize cloud resources across various systems, including ERP applications.
• Work closely with cross-functional teams to ensure smooth and successful Projects integrating with ERP from inception to completion.
• Coordinate team activities, set goals, and ensure timely completion of projects and tasks.
• Conduct performance evaluations, identify training needs, and foster a positive work environment.
• Participate in the planning and execution of ERP system upgrades, version migrations, and new module implementations.
• Develop and deliver training programs to educate end-users on ERP functionalities, best practices, and system updates.
• Lead and manage IT professionals as needed, providing mentorship, guidance, and support in their daily tasks and professional growth.
• Perform system upgrades, patches, and maintenance activities to keep the cloud infrastructure and ERP systems up-to-date and secure.
• Enforce security measures to protect sensitive data within the ERP system. Ensure compliance with industry standards and data privacy regulations.
• Document procedures, configurations, and changes related to the ERP applications, cloud or on prem data systems, and all system integrations.
• Stay updated with emerging cloud technologies, best practices, and industry trends related to cloud infrastructure and ERP systems.
• Responsible for other tasks as requested.

Qualifications