Medical Front Desk (8-4) Haitian Creole

Haitian Creole

Medical Front Desk

LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.

Responsibilities:

• Greet patients professionally both in person and over the phone

• Quickly answering or properly referring questions and issues

• Optimizing provider schedules and patient satisfaction with efficient scheduling

• Notifying providers of patient arrivals

• Ensuring availability of treatment information by retrieving and updating patient records

• Verifying financial records and collecting patient charges while filing and expediting third-party claims

Qualifications:

• Fluent in Haitian Creole

• Customer service skills

• Familiarity with medical terminology