Director, Employee and Labor Relations (Remote)

Labor Relations Manager

Tufts Medicine is an innovative, mission-driven health system that unites the best of academic and community medicine to deliver exceptional, connected, and accessible care. Our system includes Tufts Medical Center, the principal teaching hospital of Tufts University and Tufts University School of Medicine, as well as Lowell General Hospital, Lowell General Hospital Saints Campus, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Tufts Medicine Behavioral Health Hospital (opening Fall 2025), Tufts Medicine Care at Home, Tufts Medicine Integrated Network, and a network of 2,300 physicians across Massachusetts and southern New Hampshire. We treat the most complex conditions, keep our communities healthy, and bring research breakthroughs to life.

This position is responsible for the system-wide management of the organizations Labor Relations functions as well as oversight of the Employee Relations function at Tufts Medical Center. The role is charged with jointly developing the strategic direction of both Employee and Labor relations with input from other HR leadership and stakeholders, and carrying out goals and directives throughout the Organization. The role also works closely with the Tufts' Physician Organization and medical residents. This role also partners closely with executive leadership, human resources teams, operational leaders, and union representatives to foster a respectful, legally compliant, and collaborative workplace culture. This position is responsible for continuous organization and process improvement for assigned functions and processes. This position plays a critical role in balancing organizational goals with employee and union interests, ensuring fair and consistent employment practices, and mitigating organizational risk.

Minimum Qualifications :

• Bachelor's degree in Human Resources, Business Administration, Industrial Relations or a related field.
• Eight (8) or more years of related experience in Labor and Employee Relations.
• Experience managing in a unionized environment.

Preferred Qualifications :

Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

Physical Requirements :

Skills & Abilities :

Job Profile Summary

This role focuses on supporting the design, development, and implementation of human resource programs and policies, including recruitment, training and development, compensation and benefits, mobility, talent acquisition, diversity, talent management & organization development and employee / labor relations. In addition, this role focuses on performing the following Employee / Labor Relations duties : Manages interactions and relationships with employees and labor unions, implements measures to increase employee morale, motivation and satisfaction, investigates and resolves complaints, grievances, and disputes, represents management in union / labor relations including the negotiation, interpretation, and administration of collective bargaining agreements, diversity / equal employment opportunity programs, training, and compliance, and advises management on strategies that ensure a productive and harmonious workplace. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and / or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include : policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growthone of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range : $162,773.52 - $207,541.52