Job Description
Work From Home – Remote Call Center Support (Nonprofit Projects)
Looking to make a difference while working from the comfort of home? Join our remote call center team and support nonprofit organizations by handling donor calls and helping their missions thrive.
What You’ll Do
Handle inbound and outbound donor calls with professionalism and care
Accurately enter and update information in the system
Provide friendly, helpful support and share program details when needed
Meet performance goals consistently
Requirements
What We’re Looking For
High school diploma or GED
6+ months remote OR 1+ year on-site call center / customer service experience
Strong communication and listening skills
Comfortable using Microsoft Office
Quiet home workspace and flexible availability
Technology You’ll Need
Windows 11 computer (Chromebooks / Mac not compatible)
16 GB RAM preferred for best performance
Dual monitors highly recommended
USB noise-canceling headset (not required to apply)
Reliable wired internet connection (not required to apply)
Benefits
Perks & Benefits
Pay : $13–$15 / hour starting rate
Flexibility : Choose your own hours
Growth : Advancement and promotion opportunities
Convenience : 100% remote – work from home
Requirements
High school diploma or equivalent Strong communication skills, both verbal and written Reliable internet and quiet work environment Basic proficiency in Microsoft Office Availability for flexible hours, including evenings and weekends (you control your schedule)
Donation Processor • Mobile, AL, us